Japera Porter
Dallas,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kids Activities Instructor
Lifetime Athletic Club
2022.08 - Current
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Assistant Studio Manager/Personal Trainer
Utopia Food and Fitness
2021.06 - 2023.06
- Drove client retention, managing daily classes and individual sessions.
Agent Team Member/Shift Lead
Eye Electronics Inc
2019.08 - 2021.06
- Built performance-oriented culture with satisfied hardworking employees by clearly highlighting employee success, and developing leaders from within.
Education
Associates in Science -
Collin County Community College
Plano, TX01.2020
High School Diploma -
Richardson High School
Richardson, TX01.2017
Skills
- Project management
- Mentoring/coaching
- Exercise program design
- MS office
- Attention to detail
- Facility monitoring and oversight
- Scheduling
- Data Entry
- Call Management
- Complaint resolution
- Zoho CRM system proficiency
- Reading Comprehension
- Microsoft Excel
- Phone etiquette
- Microsoft Word
- Customer Service
- Office Administration
Certification
CPR Certification
Professionalhistory
Professional history consist of maintaining full-time positions that offered executive challenges, utilizing interpersonal skills, excellent time management, and problem-solving skills. I've also specialized in customer Service, with knowledge of service delivery and proven multitasking abilities. Committed to maintaining strong relationships I worked on increasing prof itability, the ability to streamline operations, and decrease costs. These all improved organizational eff iciency. Which then increased independent decision-making skills and sound judgment to positively impact company success.
Additional Information
Fluent in ASL
Timeline
Kids Activities Instructor
Lifetime Athletic Club
2022.08 - Current
Assistant Studio Manager/Personal Trainer
Utopia Food and Fitness
2021.06 - 2023.06
Agent Team Member/Shift Lead
Eye Electronics Inc
2019.08 - 2021.06
Associates in Science -
Collin County Community College
High School Diploma -
Richardson High School