Japhan Attimy
Atlanta,GA
Summary
Highly driven and committed IT professional aiming to make a meaningful impact in the tech industry. I bring proven initiative and discipline, supported by certifications including CompTIA Security+, CompTIA A+, AZ-900, SC-900, and Microsoft 365 Fundamentals. I am focused on expanding my technical expertise and leadership capabilities as I continue advancing my career in cloud technologies. I’m eager to take on challenges, contribute to team success, and grow into roles with greater responsibility and influence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Apprentice Technology Associate
Signia by Hilton
01.2025 - Current
- Support technology initiatives—including network upgrades and hardware refreshes—by collaborating with third-party vendors and corporate IT teams to resolve challenges and maintain optimal system performance.
- Troubleshoot and provide technical support for key hotel systems such as POS platforms, Agilysys, and Ambiance.
- Manage the installation, diagnosis, repair, and maintenance of hardware and software, including servers, workstations, and telecom systems, while ensuring accurate inventory control.
- Assist hotel guests and team members with technology-related concerns, delivering effective troubleshooting and maintaining smooth day-to-day operations.
Field Technician
ADT
08.2020 - 07.2021
- Installed, configured, and maintained residential and commercial security systems, including intrusion detection, CCTV surveillance, fire alarms, and access control solutions.
- Conducted system testing, troubleshooting, and repairs to ensure peak performance and full compliance with safety standards.
- Delivered exceptional customer service by educating clients on system usage and responding to service requests promptly and professionally.
- Maintained accurate service records, completed installation documentation, and consistently adhered to ADT quality and safety protocols.
- Collaborated with dispatch and technical support teams to resolve complex issues and efficiently complete daily service schedules.
Computer Technician Intern
SCPSS(Savannah Chattam Public School System)
01.2020 - 03.2020
- Installed, configured, and updated software, drivers, and related systems.
- Maintained and repaired technology equipment to ensure optimal performance.
- Managed security settings and software across computers and networks to safeguard privacy and data integrity.
- Performed system troubleshooting, identified root causes of failures, and implemented effective solutions to restore full functionality.
Education
BBA - Computer Information Systems
Savannah State University
Savannah, GA12.2021
Skills
- Active Directory administration
- Network troubleshooting and monitoring
- Experience with endpoint management tools (Intune)
- Knowledge of backup and disaster recovery solutions
- Familiarity with email systems (Microsoft 365, Exchange)
- Proficient in Microsoft applications
- Familiar with major cloud service providers
- Knowledgeable in security policies and procedures
- Experienced with DNS and DHCP server configurations
- Understanding of TCP/UDP ports and network protocols
Certification
- CompTIA Security+
- CompTIA A+
- MS-900
- SC-900
- AZ-900
Links
LinkedIn: https://www.linkedin.com/in/japan-attimy-2326451a3/
Timeline
Apprentice Technology Associate
Signia by Hilton
01.2025 - Current
Field Technician
ADT
08.2020 - 07.2021
Computer Technician Intern
SCPSS(Savannah Chattam Public School System)
01.2020 - 03.2020
BBA - Computer Information Systems
Savannah State University