Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Personal Information
Generic

Japhet Melendez

Bath,PA

Summary

As a child I've always enjoyed cars and trucks and dreamed of working at Ford Motor Company. As an adult I've become an automotive enthusiast. I also enjoyed starting projects and completing them. Over the years I've work for different companies, but my goal was still the same, to be successful and produce quality. I have an attention to detail, strive for quality, effectiveness, and continuous improvement. I've always made sure when the job was completed, it was done right the first time and with the best quality possible. To me, quality is very important as it sets the standard of what people expect and it's a necessary requirement to be successful. While at Crayola, I created a tool set for myself when I ran labeling machines to ensure less down time and manage small repairs before needing a mechanic. As a production tech at Mack Trucks, I made various little changes to processes I was performing, completing the task faster without sacrificing quality and implementing Lean Manufacturing without knowing it. I applied the same techniques once I transitioned to a Quality Tech at Mack Trucks. Now as Quality Technician Team Lead at Mack Trucks, I have pushed even harder. Created a new Quality Gate, Kaizen for improving processes; for example, redoing the process for production to request PQRs, Gate standardization, traceability in FTT to help with problem solving, and other major Kaizen that I am currently working on. I am determined to get results; data driven and work cross functional with other departments. I am also proud to be certified in ISO 9001:2015 QMS, a testament to my commitment to adhering to international quality standards. As a team leader, I make sure my team is set up for success. I create SOPs and created a training program to ensure they can do the job right. I am only as good as my team, so if my team fails it means I fail. Currently I have a team of 6 techs that I monitor, support, coach, train and assist. I strongly enjoy data and quality which is why in January of 2026 I started to earn my associate's degree in computer science. I hope with this and the skills I've acquired over the years, I will continue to garner great success regardless of whom I am employed with. My drive for continuous learning and growth keeps me motivated as I work towards excellence in every aspect of my career. Whether I'm on the shop floor or analyzing data, my goal is to deliver exceptional results and make a meaningful impact in the automotive industry.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Quality Gate Technician Team Lead

Mack Trucks
United States
01.2023 - Current
  • My role as team leader is to guide and coach my team for success
  • Take information gathered from the team and relay it to production
  • Assist needs of the Quality department while also assisting in being efficient
  • Focus on creating SOPs and create training guidelines to help improve the teams ability
  • Conduct Gembas to assist Production and Engineering problem solve
  • Create KPIs relating to Quality and the teams performance
  • Join production meetings to promote cross-functional collaboration between departments
  • Assist in Root Cause Analysis and problem solving
  • Coach team on process changes and/or new processes
  • Work cross-shift to create team cohesion, structure, and standardization

Quality Technician

Mack Trucks
United States
04.2022 - 01.2023
  • Inspected 50 to 60 Cabs a day
  • Conducted quality inspections on production lines to ensure compliance with industry standards.
  • Collaborated with engineering teams to improve manufacturing processes and reduce defects.
  • Trained new technicians on quality control protocols and inspection techniques.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Reported problems and concerns to management.

Production Technician

Mack Trucks
United States
08.2017 - 04.2022
  • My roles varied on job that was assigned
  • I've worked in IP (Vehicle Dashboard) building the dashboard and electric test
  • I've worked in routing electrical harnesses in the truck cabs
  • I've worked on frame layout that consisted of measuring in millimeters
  • Trained new technicians on operating procedures and equipment handling best practices.
  • Safeguarded workplace safety by adhering to OSHA guidelines and reporting potential hazards promptly.
  • Made sure that products were produced on time and are of good quality.

Assembly Line Worker

Westport Axle
United States
05.2015 - 08.2017
  • Worked on an assembly line building frames for class 8 trucks
  • Also worked building axles for class 8 trucks
  • Operated assembly line machinery to ensure efficient production flow.
  • Trained new employees on safety protocols and operational procedures.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.

Manufacturing Operator

Newly Weds Foods
Bethlehem, United States
06.2014 - 03.2015
  • Pack out Seasonings, Palletize, operate bagging machine
  • Operated and maintained production machinery to ensure efficient manufacturing processes.
  • Implemented safety protocols resulting in a safer work environment for all staff.
  • Operated machining equipment safely with team of operators.
  • Exceeded safety standards by consistently following guidelines and participating in regular safety training sessions.

Machine Operator

Crayola
Easton, United States
10.2012 - 02.2014
  • Operated packing machines for crayons. including feeding packer,checking for defects, and repair any small faults machine could have.
  • Also operated crayon label machine, feeding labels and glue to machine, inspecting crayons for defects while boxing them for the packaging department
  • Operated and maintained production machinery to ensure efficient workflow.
  • Trained new operators on equipment usage, safety protocols, and best practices.
  • Troubleshot equipment malfunctions to minimize production delays and maintain output consistency.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.

Delivery Driver

Domino's
Easton, United States
09.2011 - 09.2012
  • Deliver orders, keep soda and food line stocked, take orders, answer phones, tend to oven, box orders, and prep for rushes
  • Delivered orders promptly while ensuring customer satisfaction and adherence to quality standards.
  • Navigated routes efficiently, minimizing delivery times and fuel consumption.
  • Trained new team members on delivery procedures and safety protocols, fostering a collaborative environment.
  • Monitored vehicle maintenance schedules, ensuring compliance with safety regulations and reducing downtime.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

Associate of Science - Computer And Information Sciences

Southern New Hampshire University
Hooksett, NH
03-2029

GED -

Northampton Community College
Bethlehem, PA
03.2012

Skills

  • Training and Team Building
  • ISO 19011
  • Internal Audits
  • Quality Inspection
  • Policies and Procedures
  • Microsoft Office
  • SOP Authoring
  • Troubleshooting
  • Attention to Detail
  • Problem Solving
  • Leadership
  • Kaizen
  • Gemba

Certification

  • Graduate of Certified Course
  • ISO 9001: Quality Management Systems Certified

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Quality Gate Technician Team Lead

Mack Trucks
01.2023 - Current

Quality Technician

Mack Trucks
04.2022 - 01.2023

Production Technician

Mack Trucks
08.2017 - 04.2022

Assembly Line Worker

Westport Axle
05.2015 - 08.2017

Manufacturing Operator

Newly Weds Foods
06.2014 - 03.2015

Machine Operator

Crayola
10.2012 - 02.2014

Delivery Driver

Domino's
09.2011 - 09.2012

Associate of Science - Computer And Information Sciences

Southern New Hampshire University

GED -

Northampton Community College

Personal Information

Title: Quality Assurance Team Lead | Quality Inspection | ISO 9001 Auditor

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Japhet Melendez