Stephanie Valente

Coaching, advising and helping other Quality Technicians inspect swabs for flaws or inconsistencies in required specifications of product with product drawing measurements. Conducting testing on swabs to ensure standards required.

Knowledge of ISO13485.

Ability to load and inspect swabs on two different types of flock machines and one Hydra machine.

Help train people for jobs. Went to Tennessee to help train new people on Quality Systems testing procedures, also learned how to run Multi-Vac machines and robot system used to package swabs.

• Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
• Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Fostered healthy team environments to promote collaboration and boost productivity.
• Delegated work to employees based on shift requirements, individual strengths and unique training.
• Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Built loyal customer base by delivering excellent service and stocking in-demand products.
• Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
• Oversaw POS operations and cash management to reduce errors.
• Trained employees on store security, monetary procedures, customer service expectations, and to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Collaborated with general manager to recruit and develop personnel and cultivate top performance.
• Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
• Interviewed, hired, supervised and trained multiple employees and instituted mentoring program to develop skills, leadership and employee excellence.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Restocked inventory upon shipment arrival and checked merchandise into ADD's system to maintain accurate records.
• Rotated inventory from oldest to newest to maintain fresh stock.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Quality control & consistency of all food being sent out to customers and on display from the "grab & go" cases to ensure it is up to company standards.
• Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
• Communicated effectively with deli counter customers to answer questions and make recommendations.
• Maintained order and cleanliness of work areas to conform with health codes.
• Cross-trained in other kitchen positions to support team and meet customer needs.
• Utilized production standards to monitor quality, serving temperatures and standard portion control. Upheld food safety standards at all times.
• Monitored inventory and promptly reported food items requiring reorder.
• Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
• Stored perishable food items in freezer or refrigerator to protect food from spoilage.
• Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
• Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
• Updated displays, cases and other customer-facing areas to increase sales of special items.
• Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
• Organized ingredients and restocked supplies to prepare for busy periods.
• Received food orders from individuals and explained offerings.
• Verified compliance with all sanitation and safety requirements as well as inventory and cash control procedures.
• Resolved customer concerns and relayed relevant information to supervisor.

• Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
• Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
• Drove sales with efficient merchandising and frequent aisle recoveries to maintain organized, attractive displays.
• Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
• Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
• Identified safety hazards and notified management to determine proper resolution of issues.
• Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
• Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
• Located items for customers and helped complete purchases by processing payments with an old school type cash register.
• Interacted with over 75 customers daily in a friendly and helpful manner.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
• Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
• Tested swimmng pool & spa water and trained customers on proper use of chemicals needed for safe sanitary water
• Service work on pool filters and some pool pumps

• Moved items between machines, conveyors and transport equipment based on current production needs.
• Examined final products to check conformance with quality and design standards.
• Prepared finished products for shipment.
• Maintained safe and organized work stations and properly stored tools in correct areas.
• Loaded and unloaded items from machines and conveyors.
• Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
• Inspected quality of finished products, making minor repairs to meet project expectations.
• Set up and operated production equipment according to daily work orders and safety procedures.
• Completed product assembly according to standardized procedures.
• Inspected finished products for quality and adherence to customer specifications.
• Operated hand trucks & pallet jacks.
• Recognized defective material and reported issues to management to facilitate prompt resolution.