Japhet Perich
Jurupa Valley,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Tire Shop Owner
OB Tires
Pomona, CA
01.2015 - 10.2023
- Complied with legal requirements and set up surveillance measures to secure merchandise.
- Completed store operational requirements by assigning tasks based upon strength, level of experience.
- Prepared annual budgets and monitored financial objectives.
- Coached, counseled and disciplined employees.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Maximized efficiency by coordinating changing and rotating of tires.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
- Identified problems and replaced worn tires on variety of vehicles.
- Utilized specialized tools and equipment to safely remove and install tires.
- Educated customers about tire maintenance, repair and replacement.
- Repaired punctures by locating leaks, removing embedded objects, and patching holes.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
- Performed regular inspections of tire inventory and ordered new tires to maintain stock level.
- Replaced inner tubes and repaired side walls when warranted.
- Evaluated fluid levels, battery functioning, and vehicle leaks.
- Tested tires for wear, balance and overall condition.
Splicing Technician
Continuous Lighting
Pomona, CA
01.2013 - 12.2019
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Installed wiring, cabling and networking hardware on customer premises.
- Researched and recommended network and data communications hardware and software.
- Engaged in proactive problem solving, positively impacting business direction and managerial effectiveness.
- Streamlined operations through effective management of work orders and logistics coordination.
- Provided leadership to technicians and managed day-to-day operations, distributing work assignments, tracking work status and resolving issues.
- Established positive relationship with clients, efficiently and accurately processing repair paperwork and resolving technical discrepancies.
Education
High School Diploma -
Chaffey High School
Ontario, CA06.2001
Skills
- Issue Resolution
- Staff Management
- Sales Mastery
- New Business Development
- Customer Service
- Negotiation and Persuasion
- Professional Networking
- Attention to Detail
- Vendor Relationship Management
- Coaching and Mentoring
- Staffing Oversight
- Accounting Management
- Operations Management
- Customer Relations
- Supplier Monitoring
Timeline
Tire Shop Owner
OB Tires
01.2015 - 10.2023
Splicing Technician
Continuous Lighting
01.2013 - 12.2019
High School Diploma -
Chaffey High School