Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Japhet Torres

Indianapolis,IN

Summary

Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks. Responsible Stocker with excellent blocking, facing and customer service skills coupled with 1 year of experience. Fast worker with attention to detail and completeness. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Experienced Customer Service Representative fluent in English and spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

3
3
years of professional experience

Work History

Line Cook

McAllister's Deli
10.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Front Store Attendant

Target
11.2022 - 03.2023
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Offered carts to patrons.
  • Removed broken and unserviceable carts from inventory for repair.
  • Collected carts left in parking areas and returned to retail stores.
  • Gathered and consolidated carts, freeing up additional cart return spaces.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Cashier and Shelf Stocker

GFS
11.2020 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Answered customer questions and provided detailed product information.
  • Unloaded arriving product stock and moved to store display areas.

Education

High School Diploma -

Victory College Perp
Indianapolis, IN
05.2023

Skills

  • ID Verification
  • Cash Register Operation
  • Drawer Balancing
  • Cash Handling
  • Interpersonal Communication
  • Punctual and Dependable
  • Sanitation Procedures
  • Time Management
  • Display Building
  • Inventory Replenishment
  • Stock Organization
  • Visual Merchandising
  • Document Translation
  • Spanish Translation
  • Spanish Fluency
  • Relationship Building
  • Work Planning and Prioritization
  • Technical Troubleshooting
  • Resource Integrity
  • Guest Assistance

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Line Cook

McAllister's Deli
10.2023 - Current

Front Store Attendant

Target
11.2022 - 03.2023

Cashier and Shelf Stocker

GFS
11.2020 - 04.2021

High School Diploma -

Victory College Perp

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Japhet Torres