Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Correctional Probation Officer
Florida Department Of Corrections
Pompano Beach, FL
04.2023 - Current
Support offender rehabilitation efforts through referrals to appropriate community resources such as mental health services or employment assistance programs.
Conduct regular probationer check-ins, monitoring compliance with conditions of release and addressing any concerns or issues that arose.
Provided comprehensive case management services for probationers, contributing to their successful reintegration into society.
Served as court liaison by attending court hearings and presenting reports and recommendations.
Hospital Appointment Schedule
Cleveland Clinic
Weston, Florida
12.2021 - 04.2023
Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
Paraprofessional
Lauderhill Paul Turner
Lauderhill, FL
08.2021 - 12.2021
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Shift Supervisor
CVS Pharmacy
Fort Lauderdale, FL
01.2015 - 08.2021
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Correctional Probation Officer at State of Florida Department of CorrectionsCorrectional Probation Officer at State of Florida Department of Corrections