Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaqson Tejada

Bellevue,IA

Summary

Energetic Service Representative familiar with fitness equipment, services, and products. Excellent listener and communicator. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Des Moines Area Community College
09.2022 - 03.2025
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Organized, maintained and updated information in computer databases.
  • Completed all tasks in compliance with company policies and procedures.
  • Managed 15-20 Incoming calls a day on a multi-line phone.

Box Office Cashier/Floor Associate

Marcus Theatres Corporation
08.2021 - 07.2022
  • Greeted customers, helped locate items/places, suggested options, determined best approach to provide optimal service.
  • Excellent communication skills, both verbal and written.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Learned duties for various positions and provided backup at key times.
  • Passionate about learning and committed to continual improvement.

Education

Associate of Science - Sports Psychology/Athletic Training

Des Moines Area Community College
Boone
05-2025

High School Diploma -

Marion High School
Marion, IA
05-2022

Skills

  • Customer Service Experience
  • First Aid Certification
  • OrganizedTimelyTidey
  • Client relations
  • Computer proficiency
  • Positive and professional

Certification

  • First Aid Certificate December 2024

Timeline

Front Desk Receptionist

Des Moines Area Community College
09.2022 - 03.2025

Box Office Cashier/Floor Associate

Marcus Theatres Corporation
08.2021 - 07.2022

Associate of Science - Sports Psychology/Athletic Training

Des Moines Area Community College

High School Diploma -

Marion High School

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