Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Ja'Quail Williams

Conway,SC

Summary

Driven professional with a robust background in sales and customer service, notably as a Sales Representative at Boost Mobile Store. Expert in insurance sales strategy and building relationships, I excel in streamlining processes and enhancing team performance. My proactive approach has significantly improved client satisfaction and sales outcomes, showcasing my ability to lead and innovate.

Overview

2025
2025
years of professional experience

Work History

Life Insurance Agent

Primerica
Conway, SC
01.2025 - Current
  • Taking coursework in life insurance and will be prepared for certification exam.

Sales Cashier

Big Lots
Conway, SC
10.2024 - Current
  • Maintained cleanliness of checkout areas.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Recommended, selected and helped locate or obtained merchandise based on customer needs and desires.
  • Stocked shelves with new merchandise when needed.
  • Processed returns and refunds according to company procedures.
  • Resolved customer complaints in a courteous manner while following company policy guidelines.
  • Processed customer payments quickly and returned exact change and receipts.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Scanned items and checked pricing on cash register for accuracy.
  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Organized shelves and displays to maintain an orderly appearance throughout the store.
  • Maintained accurate records of all transactions and reported discrepancies if any.

Aide Assistant

Cmc Care
Conway, SC
01.2023 - 11.2024
  • Provided compassionate care for elderly family member, ensuring comfort and support during final stages.

Deli Associate

Food Lion
Conway, SC
03.2024 - 09.2024
  • Prepared deli sandwiches and sliced meats and cheeses using a slicer.
  • Assisted customers with their inquiries and purchases, ensuring a positive shopping experience.
  • Unpacked deliveries efficiently to ensure timely stock replenishment.

Sales Representative

Boost Mobile Store
Conway, SC
  • Listened to customer needs to identify and recommend best products and services.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Developed key customer relationships to increase sales.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.

Education

High School Diploma -

Early College HighSchool
Conway, SC
07-2021

Associate of Applied Science - Human Services

Horry-Georgetown Technical College
Conway, SC

Skills

  • Referral management
  • Streamlining processes
  • Insurance sales strategy
  • Market trend analysis
  • Building relationships
  • Policy adjustment
  • Client service
  • Cross-selling techniques
  • Continuing education
  • Strong interpersonal skills
  • Stocking and receiving
  • Cash register operation
  • Goal tracking
  • Sales development
  • Lead prospecting
  • Sales consultation
  • Performance improvement
  • Equipment troubleshooting
  • Continuous improvements
  • Conflict resolution
  • Team leadership
  • Visionary thinking
  • Motivating teams
  • Influencing others
  • Goal setting
  • Performance management
  • Coaching
  • Relationship building

Affiliations

  • I always wanted to help people and find joy in improving others lives.

Languages

English
Professional
Spanish
Limited

Accomplishments

  • I was first in NHD during my highschool years for Early College and made a play with my classmates for 2 years.

Timeline

Life Insurance Agent

Primerica
01.2025 - Current

Sales Cashier

Big Lots
10.2024 - Current

Deli Associate

Food Lion
03.2024 - 09.2024

Aide Assistant

Cmc Care
01.2023 - 11.2024

Sales Representative

Boost Mobile Store

High School Diploma -

Early College HighSchool

Associate of Applied Science - Human Services

Horry-Georgetown Technical College
Ja'Quail Williams