Well-qualified Team Member with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
Work History
Dispatcher/truck Driver
D.C. NATIONAL GAURD
09.2016 - Current
Responsible for documenting maintenance paperwork into a system (GCSS army)
In order to approve vehicles are mission capable or not.
Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Motor Vehicle Dispatcher
Chenega
11.2023 - 03.2024
Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Directed dispatching, routing, and tracking of a multitude of fleet vehicles.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Environmental Technician
Charles County Public Works
12.2020 - 09.2022
Improved environmental data accuracy by conducting thorough field investigations and sample collections.
Reduced hazardous waste generation through implementing effective waste minimization strategies.
Enhanced environmental compliance by conducting routine inspections and audits of facilities and operations.
Supported remediation efforts by collecting soil, water, and air samples for laboratory analysis.
Explosive Technician
CRUZ ASSOCIATES, INC
05.2019 - 03.2020
Responsible for moving, packaging and handling bulk explosives in safe manner
Also training newly hired personnel in operations that is at hand.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Lead Repair Tech
Uncle Skeeters Roofs and Gutters
03.2018 - 07.2018
Responsible for repairing/replacing shingles on customers roof
Along with repairing/replacing siding, gutters, facia board and facia metal on customer's houses.
Improved overall customer satisfaction by efficiently diagnosing and repairing complex technical issues.
Contributed to a reduction in repeat repairs by implementing thorough quality assurance checks after each job completion.
Proactively identified opportunities for continuous improvement within the repair processes, resulting in cost savings and improved service quality.
Tech Assistant
Magic Broom
05.2017 - 03.2018
In charge of loading and unloading the truck
Also to assist the tech with cleaning and sweeping fireplaces, stoves and chimneys
Assisted with chimney rebuilds, liner install and stove installs.
Laborer
KEIWIT
11.2016 - 02.2017
Setting up and cleaning up work areas
Inspecting all equipment to make sure they function properly
Read blueprints and math to make sure measurements are right for pipe.
Armored Crewman
U.S. ARMY
05.2013 - 09.2016
Responsible for inspecting vehicle inside and out
Checking oil and fuel levels, maintain proper maintenance on combat vehicle.
Supervisor
J.A. GRAY ENTERPRISES
05.2010 - 05.2013
Responsible for over seeing the job site that was being maintain and maintain equipment to keep satisfactory.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High school diploma -
Henry E. Lackey High School
Indian Head, MD
06.2012
Skills
Strong knowledge of using a variety of hand tools and powered equipment