Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jaquelin Cruz

Central Islip,NY

Summary

Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess & Waitress

Azulejos
Smithtown, New York
10.2023 - Current
  • Explained menu specials and provided personalized recommendations to enhance guest dining experiences.
  • Initiated teamwork strategies to optimize service delivery and maintain a tidy dining environment.
  • Guided new hostesses in mastering excellent customer service techniques.
  • Delivered exceptional customer service to enhance guest satisfaction in a fast-paced dining environment.
  • Engaged with guests in a friendly and professional manner to enhance their dining experience.
  • Maintained composure and efficiency during high-pressure periods to ensure seamless service.

Education

High School Diploma -

Central Islip Senior High School
Central Islip, NY
06-2024

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Communication skills
  • Effective multitasking
  • Patience and empathy
  • Cleanliness maintenance

Certification

  • I got my Seal Of Biliteracy which demonstrates proficiency that I speak English and Spanish fluently.

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Hostess & Waitress

Azulejos
10.2023 - Current

High School Diploma -

Central Islip Senior High School

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