Jaquelin Maldonado Mina
Petersburg,VA
Summary
Results-oriented individual with expertise in negotiation and team collaboration. Proven ability to enhance cleaning service efficiency while ensuring exceptional customer experiences. Aiming to leverage strengths to drive operational improvements and exceed client expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Zandra cleaning services
Self employed
Richmond, Virginia
04.2021 - Current
- Gathered clients through door to door knocking and different marketing techniques, gathering over 30+ clients within just a few months.
- Identified necessary cleaning services and coordinated scheduling with vendors.
- Planned and scheduled regular cleaning services for common areas within the facility.
- Provided support during tenant move-outs by coordinating with movers, cleaning services.
- Increased efficiency of cleaning services through research and implementation of new techniques.
- Reviewed vendor contracts related to cleaning services and negotiated terms as needed.
- Responded promptly to customer requests for cleaning services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Giuseppe's Pizza
Waiter
Dinwiddie, Virginia
09.2020 - 09.2021
- Executed routine tasks with accuracy and efficiency.
- Maintained consistent punctuality throughout employment duration.
- Assisted owners with various duties, including countability-related tasks, closing and staying after hours any time they asked
- Trained new employees on company policies and ensured compliance with responsibilities.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Certificate - Real Estate
Real Estate Course
Colonial Heights09-2025
High School Diploma -
Dinwiddie Highschool
Dinwiddie 05-2023
Skills
- Customer service
- Project management
- Time management
- Effective communication
- Negotiation skills
- Marketing techniques
- Team collaboration
- Conflict resolution
- Research
- Organizational skills
- Calm under pressure
Languages
Spanish
Native/ Bilingual
Certification
real estate
Accomplishments
Fastest learning and adapting student
References
References available upon request.
Timeline
Zandra cleaning services
Self employed
04.2021 - Current
Giuseppe's Pizza
Waiter
09.2020 - 09.2021
Certificate - Real Estate
Real Estate Course
High School Diploma -
Dinwiddie Highschool