Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaquelin Paniagua

Santa Paula,CALIFORNIA

Summary

Guest services professional with proven track record of delivering exceptional customer experiences. Strong focus on team collaboration, adaptability, and achieving results. Skilled in conflict resolution, effective communication, and problem-solving. Reliable and flexible with changing needs, ensuring smooth operations and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Guest Advocate

Target
06.2024 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Participated in ongoing training sessions to stay updated on company policies, products, and services.
  • Investigated and resolved customer inquiries and complaints quickly.

Volunteer

FFA
10.2019 - 10.2022
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Maintained clean, neat, and operational facilities to serve program needs.


Education

Associate of Arts - Psychology

Ventura College
Ventura, CA
05-2025

High School Diploma -

Santa Paula High School
Santa Paula, CA
06-2022

Skills

  • Exceptional communication
  • Strong empathy
  • Guest relations
  • Complaint handling
  • Customer service
  • Detail-oriented
  • Flexible schedule
  • Bilingual
  • Spanish fluency
  • Problem resolution
  • Stress tolerance
  • Teamwork and collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Guest Advocate

Target
06.2024 - Current

Volunteer

FFA
10.2019 - 10.2022

Associate of Arts - Psychology

Ventura College

High School Diploma -

Santa Paula High School

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Jaquelin Paniagua