Jaqueline Barcelo
Flowery Branch,GA
Summary
Highly-motivated with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. Team-oriented and ready to learn.
Overview
1
1
year of professional experience
Work History
Apparel Associate
Academy Sports and Outdoors
Buford, GA
04.2024 - Current
- Assisted customers with selecting apparel items that suited their needs and preferences.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Stocked shelves with newly arrived merchandise according to store guidelines.
- Operated cash register accurately to complete transactions quickly and efficiently.
- Managed and organized the fitting room, ensuring the fitting rooms are clean.
Cashier
Academy Sports and Outdoors
Buford, GA
02.2024 - 04.2024
- Ensured compliance with federal, state, and local laws regarding the sale of firearms.
- Communicated with sales floor associates to ensure the price of a product was correct or incorrect.
- Greeted and assisted customers with questions regarding product or location of items in the store.
- Promoted and advertised store credit card.
Customer Service Advocate
Sam's Club
Oakwood, GA
06.2023 - 02.2024
- Greeted and assisted customers with inquiries regarding products and services.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Managed incoming calls from customers in a professional manner.
- Responded promptly to customer inquiries in person, by telephone or electronically.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers regarding needs and addressed concerns.
- Consulted with customers to resolve service and billing issues.
Cashier
Sam's Club
Oakwood, GA
06.2023 - 02.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
Education
Duluth High School
Duluth, GA05-2023
Skills
- Stock replenishment
- Store maintenance
- Customer Assistance
- Cash Handling
- Product Knowledge
- Multitasking
- Retail Merchandising
- Bilingual English and Spanish
- Verbal Communication
Languages
English
Professional
Spanish
Professional
Affiliations
- Outdoor enthusiast: going on walks, meeting the goal of 10,000 steps a day.
- Physical exercise: going to the gym at least 3 times a week.
References
References available upon request.
Timeline
Apparel Associate
Academy Sports and Outdoors
04.2024 - Current
Cashier
Academy Sports and Outdoors
02.2024 - 04.2024
Customer Service Advocate
Sam's Club
06.2023 - 02.2024
Cashier
Sam's Club
06.2023 - 02.2024
Duluth High School