Summary
Overview
Work History
Education
Skills
Timeline
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Janet Arnold

San Antonio,Texas

Summary

Driven and customer-focused retail professional with a proven track record at Walmart, adept in garment care and enhancing customer satisfaction. Skilled in fashion trends and brand awareness, I excel in creating organized and welcoming shopping environments. Demonstrated ability to foster teamwork and efficiently manage stock, ensuring a positive shopping experience for all customers.

Experienced with customer service, inventory management, and visual merchandising in apparel industry. Utilizes strong communication skills and teamwork to enhance shopping experience. Knowledge of store operations and product placement to drive sales and maintain welcoming environment.

Retail professional with solid foundation in apparel sales and customer interaction, ready to contribute to dynamic team. Known for maintaining store organization and supporting promotional activities. Brings strong focus on collaboration and adaptability to meet fluctuating demands, ensuring seamless operations and satisfied customers.

Overview

30
30
years of professional experience

Work History

Apparel Associate

Walmart
02.2021 - Current
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
  • Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
  • Handled high-pressure situations calmly when dealing with difficult customers while still providing exemplary customer service.
  • Operated cash register to complete cash, check and credit card transactions.
  • Assisted in the training and onboarding of new associates by sharing best practices and offering guidance when needed.
  • Used POS system to process sales, returns and exchanges.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.

Cashier

HEB Grocery Store
03.1995 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Louis W Fox Technical High School
San Antonio, TX
05-1991

Skills

  • Store maintenance
  • Fashion trends
  • Fashion knowledge
  • Brand awareness
  • Garment care
  • Stock replenishment
  • Clothes folding
  • Returns management
  • Clothing organization
  • Rack replenishment
  • Friendly and helpful
  • Customer service

Timeline

Apparel Associate

Walmart
02.2021 - Current

Cashier

HEB Grocery Store
03.1995 - 06.2020

High School Diploma -

Louis W Fox Technical High School

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Janet Arnold