Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Offering strong communication and interpersonal skills, with genuine interest in learning and developing in healthcare environment. Brings foundational understanding of patient care principles and ability to quickly learn healthcare information systems. Ready to use and develop communication and problem-solving skills in Healthcare Customer Service Representative role.
As a medical biller i was in charge of billing medical insurance company's for whenever a provider/ nurse sees a patient. this consist of maintaining a weekly schedule to stay organized and keep track of all patients for two agency's which can range from 600 to 700 patients. aside from billing the insurances help gather information from physicians to prepare patients for any services they may need, i help with payroll, checking for patient eligibility, patient chart maintenance, working side by side with the company accountant, and most importantly reconciliations making sure the company gets payed for all claims rightfully billed.
assisted costumers with any questions about certain items while maintaining a professional manner and applied my 110% to assuring the costumer leaves the store satisfied. if there is any issue i used my problems solving skills to the best of my ability to assure all customers are content. aside from working with custumers directly im skillful in money handling, assisting pharmacist, stocking, shipping items, and warehouse sorting.