Summary
Overview
Work History
Education
Skills
Languages
Timeline
Intern
Jaqueline  Garcia

Jaqueline Garcia

Batavia ,IL

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

2
2
years of professional experience

Work History

Receptionist

Garcias Services Inc
08.2024 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Organized, maintained and updated information in computer databases.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled assignments independently with good judgement and critical thinking skills.

Customer Service

Ann Taylor Factory
02.2024 - 08.2024
  • Provided exemplary customer service on each field visit to deliver exemplary customer service.
  • Communicated effectively with students and provided outstanding customer service.
  • Offered administrative and customer service support to customers.
  • Executed top-notch customer service and assistance for Number contractors.

Sales Associate

Walmart
09.2023 - 12.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Batavia High School
Batavia, IL
05.2025

Skills

  • Bookkeeping
  • Scheduling
  • Calendar management
  • Mail handling
  • Customer and client relations
  • Travel arrangements
  • Multi-line telephone operation
  • Administrative support
  • Technical support
  • Office supply inventory control
  • Front desk operations
  • Phone etiquette
  • Data entry

Languages

spanish
Native or Bilingual
English
Full Professional

Timeline

Receptionist

Garcias Services Inc
08.2024 - Current

Customer Service

Ann Taylor Factory
02.2024 - 08.2024

Sales Associate

Walmart
09.2023 - 12.2023

High School Diploma -

Batavia High School