Jaqueline Garcia-Palacios
Bakersfield,California
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
2021.04 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Shift Supervisor
Blaze Fast Fire'd Pizza
2018.07 - 2021.03
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Teacher Assistant (Volunteer)
Lincoln Elementary
2016.01 - 2017.05
- Assisted students with course work that mainly consisted of reading and writing in Spanish.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
Education
Bachelor of Arts - Psychology
California State University - Monterey Bay
Seaside, CA05.2017
Skills
- Effective Listening and Communication
- Positive Learning Environment
- Creative Solutions
- Active Learning
Languages
Spanish
Timeline
Shift Supervisor
Starbucks
2021.04 - Current
Shift Supervisor
Blaze Fast Fire'd Pizza
2018.07 - 2021.03
Teacher Assistant (Volunteer)
Lincoln Elementary
2016.01 - 2017.05
Bachelor of Arts - Psychology
California State University - Monterey Bay