Jaqueline Ramirez
Houston,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Vital Heart and Vein
Houston, USA
09.2019 - 01.2025
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Front Desk Receptionist
Mattioli Vision Professionals
Houston, USA
01.2017 - 07.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately.
Retail Sales Associate
Target
Houston, USA
06.2015 - 12.2016
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Medical Assisting -
The College of Health Care Professions
Houston, TX05.2020
High school diploma -
Barbara Jordan High School
Houston, TX06.2018
Skills
- Microsoft Word
- Appointment scheduling
- Co-payment collection
- Customer service
- Time management
- Epic
- Vital signs
- Insurance Verification
- Experience Administering Injections
- Teamwork
- Patient Care
- EClinicalWorks
- Invoices
- Medical Records
- Medical Scheduling
- Typing
- Multitasking
- Laboratory Experience
- Microsoft Office
- Answering Phones
Certification
- Driver's License
- Certified Medical Assistant
- CPR Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
Vital Heart and Vein
09.2019 - 01.2025
Front Desk Receptionist
Mattioli Vision Professionals
01.2017 - 07.2019
Retail Sales Associate
Target
06.2015 - 12.2016
High school diploma -
Barbara Jordan High School
Medical Assisting -
The College of Health Care Professions