Jaqueline Rodriguez Valencia
Lancaster
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
TitleMax Title Loans
06.2021 - 03.2025
- collection calls
- Keep the gco under control
- Meet the monthly goal every month
- Help with delinquency calls
- Take documents to dmv
- Process application
- Runs errands Bank,Dmv, IAA auction
- Provide the best customer service with each client
Customer Service Representative
Mariner Finance
01.2020 - 11.2021
- Worked closely with manager
- Assist customer with their Every day needs
- File paper work scan documents
- Read contracts
- Collection calls
Education
High School Diploma -
Justin F Kimball High School
Dallas, TX08.2017
Skills
- Organization
- Problem Solving
- Communication
- Teamwork
- Empathy
- Creativity
- Collaboration
- Initiative
- Optimism
Languages
Spanish
Full Professional
Timeline
Assistant Manager
TitleMax Title Loans
06.2021 - 03.2025
Customer Service Representative
Mariner Finance
01.2020 - 11.2021
High School Diploma -
Justin F Kimball High School
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