Jaqueline Torres De La Cruz
Winston-Salem,NC
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Northside Cleaners
Winston-Salem, NC
2020.01 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
Education
Cosmetology
Aisling Institute
Kernersville, NC2024-06
High School Diploma -
RJ Reynolds High School
Winston Salem , NC2020-06
Skills
- Cash handling expertise
- Customer satisfaction
- Cash handling
- Customer service
- Product recommendations
- Merchandise restocking
- Positive and professional
Timeline
Customer Service Cashier
Northside Cleaners
2020.01 - Current
Cosmetology
Aisling Institute
High School Diploma -
RJ Reynolds High School