Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaquelynne Castellanos

Palmdale,CA

Summary

Accomplished caregiver at Maxim Health Services, leveraging bilingualism and problem-solving skills to enhance client independence and wellness. Demonstrated empathy and time management, achieving a 20% increase in client satisfaction. Proficient in elderly and special needs care, fostering a respectful and compassionate environment.

Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.

Overview

10
10
years of professional experience

Work History

Caregiver

Maxim Health Services
09.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Billing Clerk

Papparazzi
05.2015 - Current
  • Handled account payments and provided information regarding outstanding balances.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Managed invoicing and payment processing operations.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

CSR

Dominos
06.2019 - 11.2021
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.

Education

Highland High School
Palmdale, CA

Associate of Arts - Early Childhood Care And Education

Antelope Valley College
Lancaster, CA
12-2025

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Special needs care

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Caregiver

Maxim Health Services
09.2023 - Current

CSR

Dominos
06.2019 - 11.2021

Billing Clerk

Papparazzi
05.2015 - Current

Highland High School

Associate of Arts - Early Childhood Care And Education

Antelope Valley College

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