Jaquesha Jenkins

With a proven track record in administrative support and customer service, I bring a wealth of experience to any team and company. My role expanded beyond just administrative duties, I collaborate with many other departments providing my assistance when needed to help them better fulfill their tasks. My contributions extend to assisting the finance department, where I handle transactions, process payments, and ensure accurate payment closure. I excel in event planning and preparation, ensuring successful outcomes for both onsite and offsite events.

• Yellow Belt Certified
• SAP | Ariba | ICERTIS
• Microsoft Software- Proficient

Proficient in CRM database management, I oversee the company's CRM system with great attention to detail, ensuring data accuracy and completeness. I am dedicated to providing comprehensive support to both current students and prospective leads, addressing inquiries and concerns promptly and effectively to enhance their experience. Adaptable and versatile, I tackle various office duties with efficiency and professionalism, contributing to the smooth operation of daily tasks. With a commitment to excellence and a proactive approach, I am well-equipped to thrive in dynamic work environments.

With a steadfast commitment to professionalism, I excel in customer service roles, adeptly handling complex inquiries related to loan servicing. My responsibilities extend to coordinating research across the departments and providing accurate information via various communication channels. Proficient in data entry, I navigate phone systems and software with ease, contributing to efficient operations and client satisfaction.