Jaquetta Bradshaw
Waukegan,IL
Summary
Dedicated mortgage professional with over 15 years of experience with residential mortgages. Proven ability to collaborate with loan officers, processors, title companies and underwriters to resolve issues efficiently and expedite funding. Committed to delivering exceptional service and maintaining high accuracy in documentation and closing packages.
Overview
3
3
years of professional experience
Work History
Compliance Assistant
Blitt and Gaines, P.C.
Vernon Hills, Illinois
01.2025 - 07.2026
- Participated in training sessions to enhance knowledge of compliance requirements.
- Assisted in developing internal policies to improve compliance practices within the firm.
- Maintained a record of all compliance activities, including correspondence and reports.
- Maintained confidentiality of sensitive information in compliance with legal standards.
- Distributed daily files to the letters team.
- Review daily worklists and create letters to be sent to consumers. Letter types: settlement offers, balance letters, payoff letters, paid/settled in full, payment arrangements and counteroffers.
- 175+ letters typed, reviewed and mailed daily.
- Completed special projects as requested: tagging terms and conditions in Image Browser, Post Judgements motions, Judgement docket searches.
Claims Representative
Dovenmuehle Mortgage Inc.
Lake Zurich, Illinois
08.2023 - 06.2024
- Processed a high volume of claims efficiently while maintaining quality standards.
- Reviewed and verified claim information to ensure accuracy of data and compliance with established policies & accurately calculate and file claims to recover escrow and corporate advances.
- Manages the accurate and timely preparation, filing and reconciliation of default related insurance and investor claims following a property foreclosure.
- Utilized claims management software to track claims progress and maintain organized documentation.
- Proficiency using Black Knight (MSP & LPS), Digital Tax Portal, Asset Management Network (AMN) FNMA Property360, FHLMC Servicing Gateway, Safeguard/Safeview, Cyprexx, Client Source & Invoicing.
Education
High School Diploma -
Zion Benton Township HS
Skills
- Data verification
- Claims management software
- Documentation management
- Quality assurance
- Industry regulation knowledge
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Adaptability to change
- Documentation review
- Allocating claims
- Conflict resolution
- Claims preparation
- Analytical skills
- Multitasking Abilities
- Regulatory adherence
- Balance Closing Disclosure
- Funding
Prior Experience
- Closer (5 years)
- Funder (5 years)
- Post closing (3 years)
- Release Processor (3 years)
Timeline
Compliance Assistant
Blitt and Gaines, P.C.
01.2025 - 07.2026
Claims Representative
Dovenmuehle Mortgage Inc.
08.2023 - 06.2024
High School Diploma -
Zion Benton Township HS