Professional Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Jaquetta Greer

Mercy Hospital of Buffalo
Buffalo,New York
1
Language
2
Certifications
13
years of professional experience
Lead Certified Nursing Assistant with direct experience supporting resident hygiene, meals, mobility, vital signs, and intake and output documentation in long-term care settings. Builds calm, organized care routines while reporting observations to nursing supervisors and helping keep patient comfort and stability on track. Brings earlier shift leadership experience that supports guiding aides and keeping unit flow organized.

Work History

Nursing Assistant

8 Months
Mercy Hospital of Buffalo | 02.2026 - Current
  • Monitored patient vital signs and reported notable changes to nursing staff promptly.
  • Assisted patients with bathing, dressing, and toileting while maintaining dignity and comfort.
  • Documented patient observations and care activities in electronic health records during each shift.
  • Supported patient transfers using proper body mechanics and mobility assistance techniques.
  • Provided meal assistance and hydration support to patients according to care plans.
  • Maintained clean, organized patient rooms and restocked supplies for incoming care needs.
  • Followed infection control procedures while supporting routine patient care and personal hygiene tasks.
  • Completed shift handoff communication with clear updates on patient needs and observations.
  • Responded to patient requests with courteous service and timely support throughout the shift.
  • Observed patients for fall risks and communicated safety concerns to the care team.
  • Performed range of motion exercises to support comfort and basic mobility maintenance.
  • Assisted with home health care routines by supporting basic daily living needs.
  • Prepared patients for routine care procedures with calm, respectful bedside communication.
  • Supported catheter care tasks within assigned scope and reported patient concerns appropriately.

CNA - Certified Nursing Assistant

6 Years 11 Months
Kaleida Health | 03.2017 - 02.2024
  • Supported [number] patients daily by assisting with hygiene, toileting, and basic comfort needs.
  • Assisted patients with baths, bedpans, urinals, showers, shaves, and bathroom trips with dignity.
  • Provided daily living support by serving meals, feeding patients, and helping with turning, positioning, and ambulation.
  • Delivered comfort care by transport patients, answering call lights, and relaying observations to nursing supervisors.

CNA - Certified Nursing Assistant

10 Months
Garden Gate Nursing Home | 04.2016 - 02.2017
  • Assist patients with meals, feeding support, and hydration between mealtimes to maintain comfort and nutrition.
  • Help patients ambulate, turn, and reposition safely throughout the day to reduce discomfort and pressure.
  • Perform basic comfort measures, including backrubs, shampoos, shaves, and warm or therapeutic baths.
  • Maintain patient safety by answering call lights, providing transport, and following infection control routines.
  • Record intake and output, collect urine samples, and share observations clearly during shift handoff communication.

Dietary Aide

1 Year 4 Months
Weinberg Campus | 05.2015 - 09.2016
  • Prepared alternate meals for residents when menu items did not meet dietary needs.
  • Followed resident diet orders and portion guidelines to support safe meal service.
  • Communicated special requests and dietary changes with staff during meal preparation.

Personal Care Aide

10 Months
Health Force | 07.2015 - 05.2016
  • Performed basic home cleaning to keep client living spaces tidy and comfortable.
  • Prepared simple meals and assisted with kitchen cleanup to support daily routines.
  • Ran errands for clients and handled routine shopping and deliveries as needed.

Assistant Manager/Supervisor

11 Months
Tim Hortons | 10.2013 - 09.2014
  • Trained new hires on register procedures, opening tasks, and daily closing routines.
  • Supervised shift operations, coordinated team coverage, and kept service moving during busy periods.
  • Handled customer service concerns promptly and supported smooth front-counter transactions.

Education

Associate of Science - Medical assisting

Bryant & Stratton College | Buffalo, NY | 12.2026

Associate of Science - Criminal Justice

Bryant and Stratton College | Orchard Park, NY | 10.2016

Skills

Activities of daily living assistance
Home health care
Customer service
Patient hygiene assistance
Medication reminders
Vital signs monitoring
Infection control
Patient mobility support
Shift handoff communication
Meal assistance
Fall prevention
Home safety checks
Meal planning
Electronic health records
Patient charting
Wound care
Specimen collection
Phlebotomy
Catheter care
Transfer assistance
Range of motion exercises
CPR certification
BLS certification

Languages

English

Certification

BLS

Timeline

Nursing Assistant

Mercy Hospital of Buffalo
02.2026 - CurrentRead More

CNA - Certified Nursing Assistant

Kaleida Health
03.2017 - 02.2024Read More

CNA - Certified Nursing Assistant

Garden Gate Nursing Home
04.2016 - 02.2017Read More

Personal Care Aide

Health Force
07.2015 - 05.2016Read More

Dietary Aide

Weinberg Campus
05.2015 - 09.2016Read More

Assistant Manager/Supervisor

Tim Hortons
10.2013 - 09.2014Read More

Bryant & Stratton College

Associate of Science from Medical assisting
Read More

Bryant and Stratton College

Associate of Science from Criminal Justice
Read More
Jaquetta Greer