Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAQUEZ ROBERTS

AMERICUS,UNITED STATES

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Demonstrates teamwork and leadership skills developed through roles at FEMA, Walmart, and Tyson Foods, enhancing operational efficiency and safety. Committed to public service and continuous improvement, with a focus on leveraging communication and adaptability to drive results.

Overview

5
5
years of professional experience
2023
2023
years of post-secondary education

Work History

ON-CALL RESPONSE/RECOVERY/CUSTOMER SERVICE

FEMA
Americus, United States
07.2024 - 06.2025
  • Strong adaptability, resilience, and a commitment to public service.
  • Comfortable working under pressure and have a deep understanding of emergency management principles.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

STOCKER/UNLOADING

Walmart
Americus, United States
03.2023 - 07.2024
  • Efficiently stocked shelves
  • Unloaded merchandise in a urgent manner.
  • Worked closely with the unloading team to optimize workflow, achieving quicker turnaround times and improving operational efficiency.
  • Demonstrated a positive team environment and leadership skills.

GENERAL PRODUCTION

Tyson Foods
Americus, United States
09.2022 - 01.2023
  • Executed daily production tasks, enhancing efficiency and ensuring consistent product quality, leading to improved operational flow.
  • Collaborated with team members to maintain a safe work environment, fostering a culture of safety and accountability.
  • Monitored equipment performance, promptly addressing issues to minimize downtime and sustain production targets.

STOCKER/UNLOADING

Walmart
Americus, United States
07.2021 - 08.2022
  • Efficiently stocked shelves
  • Unloaded merchandise in a urgent manner.
  • Worked closely with the unloading team to optimize workflow, achieving quicker turnaround times and improving operational efficiency.

SALES ASSOCIATE/CUSTOMER SERVICE

TLC Associates
Americus, United States
03.2021 - 07.2021
  • Great customer engagement through tailored service, boosting sales and customer satisfaction.
  • Worked with team members to help maintain accurate sales numbers.
  • Handled customer inquiries and resolved issues promptly to enhance satisfaction.
  • Greeted customers and provided exceptional customer service.

COOK/STOCKER

Captain Ds
Americus, United States
11.2020 - 02.2021
  • Prepared meals, maintained stock levels, ensured kitchen efficiency, improved team workflow.

Education

Americus Sumter High School
Americus, GA

Skills

  • Great Customer Service Excellence
  • Great Communication
  • Adaptability
  • Respectfulness
  • Teamwork
  • Leadership

Timeline

ON-CALL RESPONSE/RECOVERY/CUSTOMER SERVICE

FEMA
07.2024 - 06.2025

STOCKER/UNLOADING

Walmart
03.2023 - 07.2024

GENERAL PRODUCTION

Tyson Foods
09.2022 - 01.2023

STOCKER/UNLOADING

Walmart
07.2021 - 08.2022

SALES ASSOCIATE/CUSTOMER SERVICE

TLC Associates
03.2021 - 07.2021

COOK/STOCKER

Captain Ds
11.2020 - 02.2021

Americus Sumter High School
JAQUEZ ROBERTS