Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Stokes

Orangeburg,SC

Summary

Experienced Customer Service Representative with 3 years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time or a Part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Call Center Customer Service Representative

Freedom Mortgage Corporation
03.2022 - 01.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Customer Service Specialist

Amerisave Mortgage
02.2021 - 10.2021
  • Provided primary customer support to internal and external customers.
  • Answering telephones and give information to callers,and transfer calls to appropriate individuals
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • provide exceptional customer service to all incoming clients

Wireless Specialist

Walmart
07.2018 - 06.2019
  • answer customer's question about a product,prices,availability,or credit terms.
  • quote prices ,credit terms or bid specification.
  • Negotiate prices or terms of sales or service agreement.
  • offered strong customer service skills,keeping customer satisfied and increasing sales daily.

Education

No Degree -

Calhoun County High School
St.mattherw

Skills

  • Answering Customer Questions
  • Customer Service and Assistance
  • Customer Service Excellence
  • Price Identification
  • Customer Service
  • Product and Service Sales
  • Money Handling
  • Order Verification
  • Refunds and Exchanges
  • Cash Counting
  • Sales Activities
  • Customer Care

Timeline

Call Center Customer Service Representative

Freedom Mortgage Corporation
03.2022 - 01.2023

Customer Service Specialist

Amerisave Mortgage
02.2021 - 10.2021

Wireless Specialist

Walmart
07.2018 - 06.2019

No Degree -

Calhoun County High School
Jasmine Stokes