Jaquiel White
Aurora,CO
Summary
A highly motivated, detail-oriented and friendly student with experience for providing great customer service. Preparing food and ensuring restaurant environments are clean and safe seeking for a position that will advance into a career. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Server
Hungry Wolf Bbq Cafe
06.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained clean and orderly dining area for enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier
Goodtimes
06.2020 - 06.2022
- Maintained clean and organized workspace, promoting welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier Team Lead
Freddy’s
06.2019 - 06.2020
- Built relationships with customers to encourage repeat business.
- Maintained balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Self-motivated, with a strong sense of personal responsibility.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assistant
Quincy Place
07.2017 - 06.2019
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Provided exceptional customer service, addressing concerns or issues promptly to maintain loyalty and satisfaction.
- Managed cash transactions efficiently and accurately, ensuring an organized financial process for the establishment.
- Monitored food preparation and offered feedback on portion size and presentation.
- Supported inventory management by accurately tracking supplies and alerting supervisor when restocking was necessary.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Education
Some College (No Degree) -
Goal Academy
Aurora, COSkills
- Attention to detail
- Ability to multitask
- Clear verbal communication
- Use of point-of-sale systems
- Customer Service
- Cleanliness
- Strong Work Ethic
- Conflict resolution techniques
- Resourceful
- Cash handling expertise
Nickname
Jay
Timeline
Server
Hungry Wolf Bbq Cafe
06.2022 - 03.2023
Cashier
Goodtimes
06.2020 - 06.2022
Cashier Team Lead
Freddy’s
06.2019 - 06.2020
Assistant
Quincy Place
07.2017 - 06.2019
Some College (No Degree) -
Goal Academy
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