Jaquintay Jackson
44-15 COLDEN STREET,NY
Summary
High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
7
7
years of professional experience
Work History
Recreation Assistant
FAIRVIEW
05.2023 - Current
- Trained new staff members on department policies and procedures, promoting consistency across the team.
- Maintained safety standards and protocols during all events, leading to record of zero incidents.
- Improved community engagement with well-planned and executed recreational programs.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Provided feedback and guidance to program participants regarding progress and development.
Floor Technician Supervisor
Arlington Villa Healthcare
11.2022 - 05.2023
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Streamlined equipment usage for increased efficiency and cost reduction.
- Ensured adherence to OSHA regulations within the team''s working environments, maintaining a safe workspace at all times.
- Used buffer machine to clean and maintain hardwood, ceramic, and laminate floors. also swept and mopped the entire facility, spotless clean.
Customer Service Representative
Lowes Home Improvment
11.2017 - 07.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
High School Diploma -
Eastern Hills
Fort Worth, TX06-2016
Skills
- Team training
- Activity scheduling
- Customer service
- Communication skills
- Team building
- Strong teamwork
- Flexibility
- Friendly, positive attitude
- Staff training
Timeline
Recreation Assistant
FAIRVIEW
05.2023 - Current
Floor Technician Supervisor
Arlington Villa Healthcare
11.2022 - 05.2023
Customer Service Representative
Lowes Home Improvment
11.2017 - 07.2021
High School Diploma -
Eastern Hills
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