Jaquintay Jackson
44-15 COLDEN STREET,NY
Summary
High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
7
7
years of professional experience
Work History
Recreation Assistant
FAIRVIEW
Forest Hills, NY
05.2023 - Current
- Trained new staff members on department policies and procedures, promoting consistency across the team.
- Maintained safety standards and protocols during all events, leading to record of zero incidents.
- Improved community engagement with well-planned and executed recreational programs.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Provided feedback and guidance to program participants regarding progress and development.
Floor Technician Supervisor
Arlington Villa Healthcare
Fort Worth, TX
11.2022 - 05.2023
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Streamlined equipment usage for increased efficiency and cost reduction.
- Ensured adherence to OSHA regulations within the team''s working environments, maintaining a safe workspace at all times.
- Used buffer machine to clean and maintain hardwood, ceramic, and laminate floors. also swept and mopped the entire facility, spotless clean.
Customer Service Representative
Lowes Home Improvment
Fort Worth, TX
11.2017 - 07.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
High School Diploma -
Eastern Hills
Fort Worth, TX06-2016
Skills
- Team training
- Activity scheduling
- Customer service
- Communication skills
- Team building
- Strong teamwork
- Flexibility
- Friendly, positive attitude
- Staff training
Timeline
Recreation Assistant
FAIRVIEW
05.2023 - Current
Floor Technician Supervisor
Arlington Villa Healthcare
11.2022 - 05.2023
Customer Service Representative
Lowes Home Improvment
11.2017 - 07.2021
High School Diploma -
Eastern Hills