Jaquon Staffine
Orlando,AL
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Operations Manager
FedEx:Ground
08.2021 - 11.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reviewed shift reports to understand current numbers and trends.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised 18 employees on Twilight shift, overseeing efficiency of Handling and loading .
- Supervised daily operations of multi-million dollar shipping operation.
Package Handler
FedEx:Ground
02.2021 - 08.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Assisted Operations Manager with during busy periods, developing new skills while boosting warehouse efficiency.
- Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
Crew Member
Sonics Drive In
02.2019 - 01.2021
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Cooked batches of food according to standard recipes.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Backed up servers by setting up trays and completing some food deliveries.
Education
High School -
Bullock County High School
Union Springs, AL05.2021
Skills
- Statacorp Stata
- Contract Development
- Adobe Systems Adobe Acrobat
- Manage Budgets
- Microsoft Internet Explorer
- Financial Management
- High-Pressure Environments
- Staff Management
- Google Docs
- Apple macOS
- Project Management
- Microsoft Office
- Microsoft Windows
- Microsoft Project
- Microsoft Excel
- Management
- YouTube
- Negotiation
- Leading Employees
- Conflict Resolution
- Performance Improvement
- Verbal and Written Communication
- Attention to Detail
- Complex Problem-Solving
- Evaluating Employee Work
- Intelligence Gathering
- Patient Advising
- Giving Constructive Feedback
- Coaching and Mentoring
- Continuous Professional Improvement
- Jam Clearing
- Team Assessment
- Teamwork and Collaboration
- Integrity Reviews
- People Management
- Performance Evaluations
- Leadership
- Critical Thinking
- Problem-Solving
- Teambuilding
- Flexible and Adaptable
- Self-Motivated
- Active Listening
- Decision-Making
- Interpersonal Communication
- Corporate Social Responsibility
- Mergers and Acquisitions Knowledge
- Microsoft Outlook
Accomplishments
- Promoted to Operations Manager after 6 months with the company.
- Supervised team of 20 staff members.
- Earned the Platinum Certificate of Recognition for Exceptional Work in Load 4 going above and beyond learning the area.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t sacrifice who you could be for who you are
Jordan Peterson
Timeline
Operations Manager
FedEx:Ground
08.2021 - 11.2022
Package Handler
FedEx:Ground
02.2021 - 08.2021
Crew Member
Sonics Drive In
02.2019 - 01.2021
High School -
Bullock County High School
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