Jaqwanda James
Hallandale,FL
Summary
Experienced transportation professional proficient in local roads and rules. Licensed driver in FL with clean record. Consistently helps elderly and disabled individuals board, ride and disembark from vehicle safely. Focused on building positive relationships with bus passengers by delivering positive riding experiences every day. Excellent people skills with a hardworking and diligent attitude. Well-trained professional with exemplary safe driving skills and strong work ethic. Confident Bus Operator with goals to provide passengers with safe, enjoyable trips. Experience working set daily routes and special charter trips.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bus Operator
Miami-Dade County
06.2023 - 04.2024
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
CNA - Certified Nursing Assistant
Millibrook
10.2021 - 01.2022
- I worked as a cna for Miami veterans hospital transporting patients around the hospital
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Followed directions of licensed nurses to administer medications and treatments.
Clinical Partner
Baptist Health South Florida
04.2018 - 04.2019
- Responded appropriately to the physical, emotional and developmental needs of patients
- Answered patient calls for care and feeding
- Maintained a clean, healthy and safe environment
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment
- Monitored vital signs, such as blood pressure and pulse
- Assisted with patient transfer and ambulation
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by aiding with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
- Transported patients to other areas of the hospital in wheelchairs and gurneys
- Observed patient responses and input updates into the computer system
- Maintained accurate records of patient care, condition, progress and concerns
Certified Nursing Assistant
UNIVERITY OF MIAMI HOSTPITAL
10.2017 - 07.2018
- Responded appropriately to the physical, emotional and developmental needs of patients
- Answered patient calls for care and feeding
- Maintained a clean, healthy and safe environment
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment
- Monitored vital signs, such as blood pressure and pulse
- Assisted with patient transfer and ambulation
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by aiding with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
- Transported patients to other areas of the hospital in wheelchairs and gurneys
- Observed patient responses and input updates into the computer system
- Maintained accurate records of patient care, condition, progress and concerns
CNA (Full-Time)
Private Duty In Home Care
09.2016 - 04.2017
- Maintained accurate records of patient care, condition, progress and concerns
- Monitored vital signs, such as blood pressure and pulse
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
Certified Nursing Assistant
Private Duty Home Care
02.2015 - 09.2016
- Maintained accurate records of patient care, condition, progress and concerns
- Monitored vital signs, such as blood pressure and pulse
- Responded appropriately to the physical, emotional and developmental needs of patients
- Obtained information about clients' medical history, drug history, complaints and allergies
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
- Cooked appetizing and satisfying meals and snacks
- Obtained household supplies and ran daily errands
- Maintained sanitary residents' and program rooms
- Reported any unusual circumstances in the patients' condition or environment
SECURITY OFFICER
ABM Security
04.2013 - 11.2015
- Detected suspicious activities and watched for criminal acts and rule infractions
- Circulated among visitors, patrons and employees to preserve order and protect property
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
Education
diploma -
American Academy High School
Skills
- CPR (2 years)
- Team player (2 years)
- Alzheimer's Care
- Dementia Care
- Home Care
- Patient Care
- Nursing
- Vital signs
- Defensive Driving
- Clean Driving Record
- Vehicle Inspection
- Safe driving skills
Certification
- CNA, 05/01/18, 05/01/20
- CPR
- Certified Nursing Assistant (CNA), 06/01/19, 06/01/21
- BLS Certification
Additional Information
- SKILLS
- Trustworthy companion
- Dementia and Alzheimer's knowledge
- Feeding assistance expert
- Companionship and emotional support
- CPR/First Aid certified
- Efficient and reliable team player
- Committed team player Compassionate caregiver
Assessments
- Home health aide skills, Proficient, 01/01/22, Providing care to patients in a home setting
- Workplace English, Highly Proficient, 07/01/19, Understanding spoken and written English in work situations.
Timeline
Bus Operator
Miami-Dade County
06.2023 - 04.2024
CNA - Certified Nursing Assistant
Millibrook
10.2021 - 01.2022
Clinical Partner
Baptist Health South Florida
04.2018 - 04.2019
Certified Nursing Assistant
UNIVERITY OF MIAMI HOSTPITAL
10.2017 - 07.2018
CNA (Full-Time)
Private Duty In Home Care
09.2016 - 04.2017
Certified Nursing Assistant
Private Duty Home Care
02.2015 - 09.2016
SECURITY OFFICER
ABM Security
04.2013 - 11.2015
diploma -
American Academy High School