Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Area Manager
Oro Agri
11.2020 - Current
Oversee customer needs throughout the territory
Serve as technical lead for the support of sales needs
Build company profile as well as agriculture presence throughout assigned territory
Seasonal budget alignment and establishment-present and future
Forecast management throughout territory
Supply management
Creating, building, and maintaining customer relationships
Work alongside Industry individuals such as retail, crop consultants, universities, etc.
Plot trial evaluations for area specific needs
Agronomy Regional Manager-Rice
Indigo Agriculture
11.2017 - 10.2020
Serve as functional regional lead for systems deployment and agronomic support within Rice region.
Fully support the build out and execution of strategy for the line of microbial products throughout the Mid South
Main point of contact for customer service for all customers- Growers/Retailers
Serve as the field based agronomic expert and provide feedback to a variety of groups
Lead Region product support initiatives
Serve as primary contact for agronomic support for Microbiology and Retail Partners
Oversee team of agronomist’s for the Mid south.
Crop Consultant
Garner Crop Services
02.2013 - 11.2017
Serviced set of growers on Corn, Soybeans, Rice, and Cotton
Financial planner/Season crop input management
Maximizing customer net profit/ROI
Variety/hybrid placement decisions
Weekly management decisions including Pesticide recommendations
Sales Agronomist
Delta Cotton Cooperative
02.2012 - 11.2017
Serve as primary contact for crop inputs/agronomic advice
Maximizing customer profit’s while increasing company sales
Assist area growers with management decisions on inputs
Consultant on growers crops: Cotton, Rice, Corn, and Soybeans
In charge of all planting /harvest data for area field crop tests on Cotton, Rice, Corn, and Soybeans
Evaluation of cotton/rice varieties/hybrid for future seasons
Warehouse Manager
Helena Chemical Company
02.2009 - 02.2012
Managed seed Inventory and bookings for customers
Overseen seed treatment applications for the location
Assisted with grower needs and inputs
Managed Veris/Composite soil sampling and mapping for fertilizer recommendations
Managed inventory on chemical and fertilizer for multiple locations.