Jared Brelje
Cambridge,MN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Cub Foods
08.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Ensuring all front end employees breaks were given breaks and were sent home on time
- Take on any additional duties when needed due to employees being unavailable for their shifts
Fuel Station Manager
Safeway
05.2021 - 07.2023
- Maintained regulatory compliance with local, state, and federal agencies through diligent record-keeping and regular inspections.
- Conducted performance reviews for staff members, providing constructive feedback to enhance productivity and efficiency.
- Improved communication among team members by facilitating regular meetings and promoting open dialogue.
- Monitored financial transactions for accuracy, preventing potential losses due to error or theft.
- Kept thorough records of safe deposits and pickups from third party carriers to the bank
Front of House Employee
Boudin Bakery
03.2020 - 04.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Performed new tasks as required by management including; operating a register, busting tables, washing dishes, cleaning restrooms, and acting as a line cook to fulfill orders
Education
High School Diploma -
Concord High School
Concord, CA06.2016
Skills
- Customer Relations
- Decision-Making
- Excellent time management skills
- Cash Handling
- Team Building and Leadership
- Effective workflow management
- Staff Training
- Positive and Constructive Feedback
- Schedule Management
- Documentation And Reporting
Timeline
Customer Service Manager
Cub Foods
08.2023 - Current
Fuel Station Manager
Safeway
05.2021 - 07.2023
Front of House Employee
Boudin Bakery
03.2020 - 04.2021
High School Diploma -
Concord High School
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