Jared Brown
St Louis,MO
Summary
Effective problem-solver and task-oriented worker. Proficient at critical thinking and customer relations. Seeking opportunities to utilize my networking skills and customer relations background to help meet customers needs and give them a positive experience.
Overview
13
13
years of professional experience
Work History
Honor Caddie
Bellerive CC
02.2023 - Current
- Received consistent positive feedback from golfers, leading to repeat requests for caddie services during future rounds.
- Enhanced golfer satisfaction by providing professional advice on club selection and course strategy.
- Promoted a positive golfing experience with attentive customer service and genuine enthusiasm for the sport.
- Built and established positive relationships with patrons, team members and supervisors.
Golf Service Manager
Algonquin Golf Club
02.2023 - 12.2023
- Oversaw the daily golf operations including: set up/take down of practice facilities, running the cart service and bag service, and customer relations with members and accompanying guests.
- Hired, trained, scheduled, and managed a staff of 20 employees, along with an additional staff of 60 caddies.
- Implemented strategies to increase member satisfaction.
- Assisted in the planning and the execution of multiple outside events; communicated with the club managers and the event coordinators to streamline the services offered.
Assistant Golf Services Manager
Algonquin Golf Club
05.2017 - 01.2023
- Assisted the manager with the daily operations, usually working on opposite schedules to manage the staff whenever he wasn't working.
- Assisted the Golf Professionals in the Golf Shop with sales, merchandising, event planning, and inventory.
Honor Caddie
Algonquin Golf Club
03.2012 - 01.2023
- Helped to improve the member experience by offering advice, services, and effective communication during their round of golf.
- Built and established positive relationships with members, guests, other caddies, and managers.
Education
Bachelor of Arts - Finance, Economics
University of Missouri - St Louis
St Louis, MOBachelor of Arts - Elementary Education
University of Missouri - Columbia
Columbia, MOHigh School Diploma -
Webster Groves High School
St Louis, MO05.2017
Skills
- Process Optimization
- Reliable and Responsible
- Continuous Improvements
- Organization
- Team Leadership
- Patience and Perseverance
- Professionalism and Discretion
- Positive Attitude
- Strong Work Ethic
- Customer Service
Timeline
Honor Caddie
Bellerive CC
02.2023 - Current
Golf Service Manager
Algonquin Golf Club
02.2023 - 12.2023
Assistant Golf Services Manager
Algonquin Golf Club
05.2017 - 01.2023
Honor Caddie
Algonquin Golf Club
03.2012 - 01.2023
Bachelor of Arts - Finance, Economics
University of Missouri - St Louis
Bachelor of Arts - Elementary Education
University of Missouri - Columbia
High School Diploma -
Webster Groves High School
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