Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Enjoy Art, Writing, Choreograhy
Timeline
Generic
Open To Work

Jared Brown

Long Beach,CA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Person in ChargeCustomer Service Associate/Overnight StockerCrew MemberGrocery Merchandiser

Work Type

Full TimePart TimeSeasonal Work

Location Preference

On-Site
Location: Long Beach, CA
Open to relocation: Yes

Salary Range

17/hr - 30/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leaveStock Options / Equity / Profit Sharing4-day work week

Summary

Experienced customer service professional capable of coordinating shipments, coordinating dispatches and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about safety regulations and standards.

Overview

7
7
years of professional experience

Work History

Crew Member

Conservation Corps Of Long Beach
03.2015 - 02.2017
  • Crew Member
  • Successfully communicated with all team members to navigate job duties and complete daily tasks
  • Settled crew member disputes by addressing problems quickly and providing successful mediation
  • Closely followed protocols for emergency situations, maintaining calmness and efficiency
  • Construction
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity
  • Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment
  • Provided accurate measurements and estimates for all projects
  • Loaded and unloaded building materials used for construction
  • Tree Planter
  • Monitored and enforced rules governing public access to government land, including camping limitations, regulations for vehicle use and fire prevention strategies
  • Used hand saws and power equipment to remove unwanted and diseased trees
  • Evaluated sites and devised strategic plans for rebalancing ecologies with native and non-invasive species
  • Traffic Controller
  • Routed traffic around construction sites to ensure worker and driver safety
  • Stood for 8+ hours with “Stop/Slow” paddle directing traffic
  • Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes
  • Removed damaged tile, brick and mortar
  • Used hand tools to change worn cutting tools
  • Trainer
  • Mentored new hires, resulting in stronger staff development and increased productivity
  • Administered first-aid care in emergency situations, remaining level-headed and helping clients feel better
  • Recruited and trained 20+ new members of guest service team
  • Demonstrated use of power equipment for on the job site and monitored use to maintain safety of clients

Customer Service Associate/Overnight Stocker

Lowes Home Improvement
11.2017 - 05.2019
  • CUSTOMER SERVICE ASSOCIATE
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • OVERNIGHT CREW MEMBER
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Stayed current on available products, store promotions and customer service policies to better assist with any need.
  • Adhered to all safety processes and procedures when stocking store to avoid falls and other injuries.
  • Kept all aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Managed timely and effective replacement of damaged or missing products.
  • Hauled Pallets and heavy items from stock, using Power equipment and placed on correct store shelves.

Person in Charge

Smart And Final
07.2021 - Current
  • Oversaw daily operations, ensuring efficient product flow and inventory management.
  • Led team in achieving compliance with safety standards and operational procedures.
  • Implemented training programs for new employees to enhance performance and efficiency.
  • Streamlined stock replenishment processes, reducing downtime during peak hours.
  • Coordinated with management to optimize layout for improved customer experience.
  • Mentored staff on best practices in customer service and product knowledge.
  • Worked with management team to implement proper division of responsibilities.

Grocery Merchandiser

Smart And Final
  • Organized product displays to enhance visibility and drive customer engagement.
  • Collaborated with team members to ensure compliance with merchandising standards.
  • Assisted in inventory management to optimize stock levels and reduce waste.
  • Analyzed sales trends to recommend adjustments in product placement strategies.
  • Regularly communicated inventory levels to management through detailed reports, enabling swift decision-making regarding restocking needs.
  • Improved store appearance through diligent maintenance of clean, organized shelves and displays.
  • Demonstrated adaptability in response to changing business needs by learning new merchandise categories quickly.

Education

High School Diploma - undefined

Conservation Corps Of Long Beach Gateway Cities Charter High School
Long Beach, CA
06.2016

Skills

Sales techniques

  • Effective leadership
  • Team management
  • Motivation skills
  • Customer service
  • Attention to detail
  • Goal oriented
  • Verbal and written communication
  • Decision-making
  • Relationship building
  • Team building
  • Training and mentoring
  • Staff discipline
  • Employee motivation
  • Coaching and mentoring
  • Analytical thinking
  • Conflict resolution
  • Task delegation
  • Public speaking
  • Quality control
  • Strategic planning
  • Inventory control
  • Workflow management
  • Negotiation

Customer service

Quality assurance

Cross-functional team collaboration

Complaint resolution

Receiving support

Data entry

Warehousing functions

Shipping procedures understanding

Stock management

Team Player

Stocking and replenishing

Maintaining safety

Heavy lifting

Goal-oriented

Staff training and development

Shipment processing

Heavy equipment operation

Forklift trained

Hand and power tool operation

Blueprints and schematics

Safety knowledge

Accomplishments

  • Promoted to Crew Specialist in june 2015 (Yellow Hat)
  • Promoted to Crew Leader / Supervisor Assistant in September 2018 (Red Hat)
  • Given Naturalist Certificate in November 2018
  • Outstanding Achievement Award From July - December 2015
  • Certificate Of Recognition for Store MVP of 2018 @Lowes
  • Highschool was given...
  • Excellent Attendance Award x3 May - June 2015
  • Excellent Citizenship Award May 2015
  • Awarded Scholarship of Academic Year 2016-2017

Enjoy Art, Writing, Choreograhy

I love Art because its my way of describing my feelings an Imagination on paper.

either if its Dancing or just writing a story of my life. It's like a get away sensation

to me when im down or lonely or even just bored. It keeps my vibe booming you

know like a bright smile on a happy persons face. That is why i LOVE art.

Timeline

Person in Charge

Smart And Final
07.2021 - Current

Customer Service Associate/Overnight Stocker

Lowes Home Improvement
11.2017 - 05.2019

Crew Member

Conservation Corps Of Long Beach
03.2015 - 02.2017

High School Diploma - undefined

Conservation Corps Of Long Beach Gateway Cities Charter High School

Grocery Merchandiser

Smart And Final

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