Formulated training policies, programs and schedules, based on knowledge of identified training needs and company services; coordinates training activities so as not to conflict with client service schedules.
Developed and adapted programs for sites specific components and customers specific needs.
Maintains records and reports to evaluate performance of training activities, and to monitor progress of trainees.
Selects appropriate instructional procedures or methods, such as individual training, group instruction, self study, lectures, demonstrations, simulation exercises, role playing, and computer based training
Meet with Site Security Manager and/or client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
Ensure security officers are retrained or take a disciplinary approach when necessary to ensure officers is meeting expectations.
Maintained accurate inventory and records for all officer uniforms.
Captain
Tri-Community Fire Department
05.2008 - Current
Responsible for the maintenance of the comprehensive records related to training and certification tracking of all department personnel.
Attend training, conferences, and lectures on current procedures, techniques, and technological advances in firefighting operations and equipment.
Trained with other departments to facilitate mutual aid response.
Directed and operated emergency operations center during emergencies.
Participated in civic and other community groups to promote public understand of fire safety.
Prepared and recommended long-range plans for the development of the department.
Prepare written reports that detail specifics of fire incidents.
Inspect buildings for fire hazards and compliance with fire prevention ordinances, testing and checking smoke alarms and fire suppression equipment as necessary.
Instruct and drill fire department personnel in assigned duties, including firefighting, medical care, hazardous materials response, fire prevention, and related subjects.
Direct investigation of cases of suspected arson, hazards, and false alarms and submit reports outlining findings.
Armored Service Technician - Traveling Trainer
Loomis Armored US
04.2017 - 10.2018
Traveled to various locations across the country to train new and existing personnel to meet performance standards.
Ensured security of cargo and terminals through training, monitoring, and enforcement of policies and procedures including terminal opening and closing.
Controlled overtime hours by ensuring effectiveness and efficiency of operational functions.
Ensured policies and procedures was being followed to maintained a high level of security while on route and in unsecured locations.
Correctly logged and delivered liability to various locations based on predetermined orders.
Secured currency and valuables during receipt and transfer to ensure safe delivery of items and personnel.
Balanced and loaded ATM machines along the route.
Conducted mobile and stationary surveillance.
Maintained accurate and detailed logs of all events that occurred during each shift.
Store Management (Multiple Positions)
Walmart
08.2013 - 04.2017
Overseen store operations of $75-150 million dollar Supercenters in Tennessee.
Managed approximately 350 to 1000 Associates - including hiring, training, mentoring, coaching, terminating, and evaluations.
Analyze and correct issues on various reports including the P&L, wages, ATF compliance, environmental compliance reports, food safety and other various reports.
Maintained working knowledge of the companies policies and procedures.
Manage in stock levels and make key decisions about inventory control, special promotions, merchandise displays and events.
Analyze sales figures and forecasting future sales volumes while interpreting trends to facilitate planning in order to maximize profits.
Developed unique shrink controls to reduce shrink and maximize profit.
Security Officer
Alabama Carbon
04.2013 - 08.2013
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Answer alarms and investigate disturbances.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of buildings, grounds, equipment and explosives.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.
ZMS Manager
Walmart
03.2012 - 04.2013
Resolve customer complaints regarding sales and service.
Helping to plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Monitor customer preferences to determine focus of sales efforts.
Direct and coordinate activities involving sales of manufactured products, services, commodities, or other subjects of sale.
Confer with potential customers regarding merchandise needs and advise customers on types of merchandise to purchase.
Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
Education
Alabama Fire College
Tuscaloosa, AL
. -
NORTHEAST ALABAMA COMMUNITY COLLEGE
RAINSVILLE, ALABAMA
. -
Covenant Academy
Montgomery, AL
Accomplishments
Tennessee Armed Security Officer License
Alabama Armed and Unarmed Security Officer License
ASHI Certified CPR/AED/First Aid Instructor
IFSAC & ProBoard Firefighter 1 & 2
Fire Instructor I
RIT Certification
Hazmat A&O Certification
Various ICS certifications for public safety officials
Crowd Control Management
Crisis Management
National Registry of Food Safety Professionals Certification.
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Regional Manager / Corporate Training Manager / Testing Site Manager at CDL Driving AcademyRegional Manager / Corporate Training Manager / Testing Site Manager at CDL Driving Academy