Jared Cowles
Farmersville,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Offers over 8 years of appliance installation with high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Lead Appliance Installer
Ferguson Enterprises LLC
Dallas, TX
09.2017 - Current
- Assemble, install, and test new appliances according to manufacturer's specifications.
- Attend training sessions or seminars to stay updated on changes in regulations or procedures.
- Communicate regularly with supervisors regarding progress of assigned tasks.
- Handle customer inquiries promptly and professionally over phone or email.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Maintained part inventory for on-site installation, maintenance, and repair of appliances.
- Collaborate effectively with team members in order to complete projects efficiently.
- Safely transport appliances to customer's home and unload from vehicle.
- Removed, disassembled, and fixed appliance parts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Appliance Installer
Texas Appliance
Arlington, TX
03.2015 - 09.2017
- Instructed customers on how to properly operate, care for and configure appliances.
- Ensure customer satisfaction by providing courteous service throughout the process.
- Follow all safety protocols while working with hazardous tools or equipment.
- Verify that wiring connections are secure and in compliance with safety standards.
- Assemble, install, and test new appliances according to manufacturer's specifications.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Maintain accurate records of services provided and materials used during installations.
- Comply with local building codes when performing installations or repairs.
- Inspect products for any visible defects or damages prior to installation.
- Ensure all work areas are clean, safe, and hazard-free at all times.
- Safely transport appliances to customer's home and unload from vehicle.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
Education
Some College (No Degree) - Liberal Arts And General Studies
Central Lakes College
Brainerd, MNSkills
- Electrical Wiring
- Power Tools Operation
- Basic Carpentry
- Hand Tools Proficiency
- Managing Schedules
- Diagnosing Problems
- Mechanical Aptitude
- Computer Skills
- Goal Oriented
- Excellent Diverser Communication Skills
- Good at Training Individuals for Success in their Fields
Accomplishments
- 2016 Texas Appliance Employee of the Year.
Timeline
Lead Appliance Installer
Ferguson Enterprises LLC
09.2017 - Current
Appliance Installer
Texas Appliance
03.2015 - 09.2017
Some College (No Degree) - Liberal Arts And General Studies
Central Lakes College