Dynamic and results-driven professional with extensive experience at Apex Installs, excelling in appliance installations and customer satisfaction. Proven expertise in power tools operation and exceptional communication skills, consistently exceeding targets and fostering strong client relationships. Recognized for mentoring junior staff and implementing quality control measures to enhance service delivery.
Overview
12
12
years of professional experience
Work History
Lead Appliance Installer
Apex Installs
01.2018 - Current
Improved customer satisfaction by providing efficient and accurate installations.
Reduced installation errors, implementing thorough quality control measures.
Mentored junior installers, fostering a positive learning environment for skill development.
Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
Exceeded company targets consistently by completing high-quality installations ahead of deadlines
Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
General Contractor Apprentice
All in One Maintenance and Restoration
05.2017 - 10.2017
Contributed to successful project completion by executing a variety of manual labor tasks, such as digging trenches and backfilling holes.
Provided essential support during demolition phases by safely dismantling structures using power tools or heavy machinery as needed while adhering to established safety protocols.
Helped maintain a clean job site environment through diligent waste removal efforts, promoting workplace safety and organization.
Maintained high-quality workmanship under tight deadlines by following detailed blueprints, specifications, and instructions provided by supervisors or senior contractors.
Contributed to successful site inspections by ensuring compliance with local building codes and regulations throughout all stages of construction projects.
Ensured accurate measurements and cuts while working closely with skilled tradespeople to complete carpentry tasks.
Assisted in the installation of drywall, insulation, piping, electrical wiring, and other components to facilitate efficient progress on construction projects.
Demonstrated adaptability in learning new skills quickly while working alongside more experienced general contractors on various construction projects.
Increased project efficiency by assisting in the preparation of construction sites, including clearing debris and setting up safety equipment.
Lead Sander
Pacific Architectural Wood Products
03.2013 - 07.2016
Operated sanders, grinders and basic hand tools.
Contributed to a well-organized workspace by maintaining an orderly storage system for sandpaper, tools, and equipment.
Developed customized solutions for unique project requirements, demonstrating adaptability and problem-solving abilities when faced with challenging sanding tasks.
Demonstrated versatility in skillset by proficiently using both manual and power-operated sanders as needed for each job assignment.
Sanded materials to develop flush and professional finish.
Maintained a clean working environment, preventing dust accumulation that could pose health risks or affect the quality of finished products.
Achieved customer satisfaction by meeting project deadlines with high-quality sanding work.
Proactively communicated potential issues or delays to supervisors, ensuring smooth project execution and delivery within specified timeframes.
Maximized safety in the workplace by adhering to proper safety protocols while operating sanders.