
To obtain a challenging position as a Customer Engineer that utilizes my 12 years of Ion Implant technical experience and 5 years of field customer service skills.
Served as primary floor contact for implant maintenance, coordinating with supervisors and engineering to resolve roadblocks.
Organized team to cover critical tools aligned with factory priorities, adapting to shifting demands.
Troubleshot and repaired hardware and process failures across diverse diffusion furnace systems.
Performed preventive maintenance per standardized work documents and documented activities for continuous improvement.
Assisted engineering with equipment upgrades, improvements, and extended downtime troubleshooting.
Maintained spare parts inventory and supported area success through various operational tasks.
Applied analytical problem-solving and system testing to achieve performance goals while managing multiple priorities.
Utilized SPC and FDC knowledge to enhance troubleshooting and collaborate on system improvements.