Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jared E. Harrison

Cedar Park

Summary

To obtain a challenging position as a Customer Engineer that utilizes my 12 years of Ion Implant technical experience and 5 years of field customer service skills.

Overview

35
35
years of professional experience
2
2
Certifications

Work History

Implant equipment Group lead technician

NXP Semiconductorsa
Austin
06.2012 - Current

Served as primary floor contact for implant maintenance, coordinating with supervisors and engineering to resolve roadblocks.
Organized team to cover critical tools aligned with factory priorities, adapting to shifting demands.
Troubleshot and repaired hardware and process failures across diverse diffusion furnace systems.
Performed preventive maintenance per standardized work documents and documented activities for continuous improvement.
Assisted engineering with equipment upgrades, improvements, and extended downtime troubleshooting.
Maintained spare parts inventory and supported area success through various operational tasks.
Applied analytical problem-solving and system testing to achieve performance goals while managing multiple priorities.
Utilized SPC and FDC knowledge to enhance troubleshooting and collaborate on system improvements.

  • Led technical teams in maintaining semiconductor manufacturing equipment.
  • Managed workflow to ensure efficient production processes and minimize downtime.
  • Trained new technicians on safety protocols and operational procedures.

Implant Customer Engineer II

APPLIED MATERIALS
Austin
01.2006 - 06.2012
  • Managed Total Support Package contract at Freescale Semiconductor, ensuring alignment with customer needs.
  • Implemented opportunities to improve uptime/availability and reduce cost.
  • Prioritized customer satisfaction, addressing concerns and enhancing service quality.
  • Developed and executed action plans in order to troubleshoot extended equipment downs and repair root cause failures.
  • Adhered to safety procedures, reinforcing commitment to safety culture.

Equipment Engineering Technician

ATMEL CORPORATION
Colorado Springs
01.2000 - 01.2006
  • Provided technical support in the Wafer Fab area by troubleshooting, repairing, modifying, installing, and maintaining production equipment such as Applied Materials PI9500, 9500XR and XR80 LEAP; Varian E220, E500, Viision and Kestrel 750 Ion Implanters.
  • Diagnosed and resolved common equipment failures using appropriate techniques, minimizing downtime and maintaining production efficiency.
  • Contributed to development and optimization of equipment preventive maintenance schedules, enhancing reliability and performance of production systems.
  • Interfaced with OEM vendors and contractors on completion of repairs.
  • Led daily operations and staff activities as shift lead technician, ensuring effective workflow and team coordination.

Central Service Pump Maintenance Technician

ATMEL CORPORATION
Colorado Springs
01.1998 - 01.2000
  • Serviced pump package electrical panels and conducted daily maintenance checks on temperature, pressure, fluid levels, and electrical currents to ensure optimal performance.
  • Supported line maintenance by maintaining pump exhaust and fore lines, recirculation and sump, and managing various flanges and acid/solvent resistant plastics/polymers used in central cleans and bulk.
  • Inspected and diagnosed mechanical issues to ensure operational efficiency.
  • Repaired electrical systems and components for manufacturing equipment.
  • Conducted routine maintenance on production machinery and equipment.

Wafer Production Specialist

ATMEL CORPORATION
Colorado Springs
01.1997 - 01.1998
  • Coordinated workflow in Implant area to enhance operational efficiency.
  • Participated in maintenance training, enhancing skills in source/extraction changes, quarterly PMs, loadlock cleans, and plasma flood gun changes.
  • Executed manual tuning on E220s and Applied 9500, optimizing equipment performance.

Wafer Production Operator

ATMEL CORPORATION
Colorado Springs
01.1994 - 01.1997
  • Operated Varian E220 and Applied Materials 9500 machines, ensuring high-quality wafer processing as a certified operator.
  • Programmed machines for wafer installation to ensure precision.
  • Cross-trained in diffusion operations for JT probe, increasing departmental flexibility and skill set.
  • Maintained clean room standards in implant department to support optimal production and safety conditions.

Field Artillery Specialist

US ARMY
Ft. Sill
01.1991 - 01.1994
  • Supervised, scheduled, and trained 10 subordinate soldiers, enhancing team readiness and operational effectiveness.
  • Coordinated training programs for personnel on operational procedures, ensuring mission compliance and safety.
  • Analyzed data to improve mission planning and execution strategies.
  • Developed standard operating procedures for operational tasks, standardizing processes and improving execution.

Education

Graduated -

US ARMY FIELD ARTILLERY SCHOOL
Fort Sill
10-1991

Associates of Applied Science - working towards

PIKES PEAK COMMUNITY COLLEGE
Colorado Springs

Skills

  • Diagnostic troubleshooting
  • Equipment maintenance
  • Preventive maintenance
  • Process optimization
  • Safety compliance
  • Technical documentation
  • Client relationship management

Certification

• Maintenance Emergency Response Team, 1998
• SCBA, 1998
• 150PCU Level 1 & 2 Training, 2006
• 200PCU Level 1 & 2 Training, 2006
• GPS Level 1 & 2 Training, 2006
• Ion Implant Quantum, 2009
• Applied 9500 Toolset, 2009
• Best Practice Network Validator, 2010

References

Business and personal references available upon request.

Timeline

Implant equipment Group lead technician

NXP Semiconductorsa
06.2012 - Current

Implant Customer Engineer II

APPLIED MATERIALS
01.2006 - 06.2012

Equipment Engineering Technician

ATMEL CORPORATION
01.2000 - 01.2006

Central Service Pump Maintenance Technician

ATMEL CORPORATION
01.1998 - 01.2000

Wafer Production Specialist

ATMEL CORPORATION
01.1997 - 01.1998

Wafer Production Operator

ATMEL CORPORATION
01.1994 - 01.1997

Field Artillery Specialist

US ARMY
01.1991 - 01.1994

Graduated -

US ARMY FIELD ARTILLERY SCHOOL

Associates of Applied Science - working towards

PIKES PEAK COMMUNITY COLLEGE
Jared E. Harrison