Jared Estrada-Luciano
Pelham,NY
Summary
Results-driven with years of experience optimizing processes, leading teams, and driving operational excellence in sales and service. Proven track record in enhancing efficiency, managing budgets, and implementing strategic initiatives that align with organizational goals. Adept at analyzing performance metrics, improving workflows, and fostering a high-performance culture.
Overview
9
9
years of professional experience
1
1
Certification
Work History
JR Branch Manager
SIXT
New York
2020.07 - Current
- Oversee daily branch operations, including vehicle inventory management, rental processing, and staff supervision.
- Prepare and analyze performance reports, including sales metrics, customer feedback, and operational data. Use insights to make data-driven decisions and enhance branch performance.
- Oversight of fleet coordination, ensuring optimal utilization, maintenance, and availability.
- Develop and manage the branch budget, monitor expenses, and identify cost-saving opportunities.
- Manage a team of employees providing training, guidance, and performance evaluations to ensure high productivity and morale.
Supervisor/Team Leader
Verizon
Staten Island
2017.03 - 2020.07
- Track and analyze key performance indicators to monitor team performance and identify areas for improvement.
- Conduct training sessions and workshops to enhance team skills and increase productivity.
- Ensure high standards of customer service by monitoring interactions, addressing escalated issues, and implementing best practices.
- Provided guidance and support to team members, addressing performance issues, and facilitating professional development.
Luxury Sales Professional
Barneys New York
New York
2016.01 - 2017.03
- Maintain extensive knowledge of luxury product lines, including current trends, features, and brand history. Provide detailed information and recommendations to clients, enhancing their shopping experience.
- Assist with visual merchandising, window displays, and inventory management to maintain a luxurious shopping atmosphere.
- Track and analyze sales performance, customer feedback, and inventory levels. Utilize data to enhance sales strategies and improve store operations,
Education
High School Diploma -
Tottenville High School
Staten Island, NY2016-06
Skills
- Excellent verbal and written communication skills
- Ability to prioritize tasks, manage time effectively, and meet deadlines
- Microsoft office expert
- Experience managing diverse teams
Certification
- NYS License Security Guard (est. 2024)
- Apple certified technician (est. 2017)
References
References available upon request.
Timeline
JR Branch Manager
SIXT
2020.07 - Current
Supervisor/Team Leader
Verizon
2017.03 - 2020.07
Luxury Sales Professional
Barneys New York
2016.01 - 2017.03
High School Diploma -
Tottenville High School
- NYS License Security Guard (est. 2024)
- Apple certified technician (est. 2017)
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