RODRIGO FUENTES

• Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
• Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
• Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
• Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.
• Documented damage with photographs and detailed written descriptions.
• Inspected vehicles to evaluate necessary repairs and determine extent of damage.
• Used both CCC One & Pathways to calculate damages and claim values.
• Negotiated completed damage estimates and repair costs.
• Advised clients on plans for repairs, possible value of salvage parts and appropriate mechanics for repairs needed.
• Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
• Determined salvage value on total-loss vehicle.

● Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing.

● Identified suspicious claims, escalating issues to SIU department for further investigation and analysis.

● Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.

● Inspected vehicles involved in accidents and generated reports showing estimated repair costs.

● Investigated vehicle damage inflicted resulting from emergency situations and natural disasters.

● Used CCC One to calculate damages and claim values.

Documented damage with photographs and detailed written descriptions. ● Inspected vehicles to evaluate necessary repairs and determine extent of damage.

● Used both CCC One & Pathways to calculate damages and claim values.

● Negotiated completed damage estimates and repair costs. Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.

● Advised clients on plans for repairs, possible value of salvage parts and appropriate mechanics for repairs needed.

● Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances. ● Determined salvage value on total-loss vehicle.