Richard Carpio
Franklin Square,USA
Summary
Seasoned Auto Damage Appraiser with a proven track record at Allstate Insurance, adept in using CCC One and Autotex for precise vehicle damage assessments. Demonstrates exceptional customer service, ensuring high satisfaction levels. Skilled in identifying fraudulent claims, contributing to a safer claims process. Holds an NY Adjuster license, showcasing a commitment to professional development and regulatory compliance.
Overview
40
40
years of professional experience
Work History
Auto Damage Appraiser
IAnet - Accurate Nationwide Appraisals
Phoenix, AZ
10.2024 - Current
- Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
- Researched current market values of vehicles to ensure accurate appraisals.
- Analyzed parts availability, labor costs, and other factors that affect the appraisal process.
- Utilized specialized computer software programs to generate reports and estimates.
Auto Damage Field Appraiser
Complete Claims Service LLC
Massapequa, N.Y.
09.2022 - 08.2024
- Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing
- Inspected vehicles involved in accidents and generated reports showing estimated repair costs
Auto Damage Field Appraiser
ACS Appraisals Inc.
North Babylon, N.Y.
02.2022 - 09.2022
- Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing
- Inspected vehicles involved in accidents and generated reports showing estimated repair costs
Auto Damage Field Appraiser
A.A.B. Services Inc.
Manhasset, N.Y.
12.2018 - 02.2022
- Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing
- Inspected vehicles involved in accidents and generated reports showing estimated repair costs
Auto Damage Field Appraiser
Allstate Insurance Company
Uniondale, N.Y.
10.1984 - 11.2018
- Inspected vehicles involved in accidents and generated reports showing estimated repair costs
- Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing
- Maintained excellent attendance record, consistently arriving to work on time
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process
- Identified suspicious claims, escalating issues to Special Investigation Unit for further investigation and analysis
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes
- Compiled detailed reports on vehicle damage assessments for insurance companies.
- Adhered to all applicable laws and regulations pertaining to appraising damaged vehicles.
- Collaborated with auto body shops and other vendors to ensure quality repairs were made at a reasonable cost.
- Ensured compliance with safety standards while performing appraisals onsite.
- Analyzed photographs of damaged vehicles to create accurate estimates for repairs.
Education
High School - Liberal Arts
Sarah J Hale High School
Brooklyn, NY06.1980
Borough Manhattan Community College
NYCSkills
- Customer service
- CCC One
- Autotex
- I-Car Platinum
- NY Adjuster license
Timeline
Auto Damage Appraiser
IAnet - Accurate Nationwide Appraisals
10.2024 - Current
Auto Damage Field Appraiser
Complete Claims Service LLC
09.2022 - 08.2024
Auto Damage Field Appraiser
ACS Appraisals Inc.
02.2022 - 09.2022
Auto Damage Field Appraiser
A.A.B. Services Inc.
12.2018 - 02.2022
Auto Damage Field Appraiser
Allstate Insurance Company
10.1984 - 11.2018
High School - Liberal Arts
Sarah J Hale High School
Borough Manhattan Community College
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