Timothy Wright

• Leveraged strong negotiation skills when settling claims with repair shops, resulting in cost-effective outcomes for both clients and the company.
• Maintained detailed records of appraisals performed, enabling quick retrieval of information when needed.
• Accurately estimated parts and labor for over repairs.
• Built strong relationships with local automotive repair shops, fostering a smooth claims process for all parties involved.
• Inspected vehicles to evaluate necessary repairs and determine extent of damage.
• Documented damage with photographs and detailed written descriptions.
• Negotiated completed damage estimates and repair costs.
• Used Software to calculate damages and claim values.
• Advised clients on plans for repairs, possible value of salvage parts and appropriate mechanics for repairs needed.
• Supported team members during peak periods, ensuring that workloads were evenly distributed and completed in a timely manner.
• Enhanced customer satisfaction by providing accurate and timely damage assessments for vehicles involved in accidents.
• Prepared insurance forms on behalf of customers, detailing damage details, car conditions and shop quotes.
• Demonstrated expertise in various makes and models of vehicles, allowing for precise identification of necessary repairs during damage assessment.

Inspected damaged vehicles wrote estimates to repair. Did evaluations on total losses. Negotiated with repair shops. Set up rental cars. Kept owners informed on repairs and rentals. Assisting repair shops locating parts. Did catastrophe claims when needed. Did motorcycle and RV claims.

• Implemented a comprehensive safety program to reduce workplace accidents and maintain compliance with industry regulations.
• Negotiated favorable contracts with suppliers, resulting in lower costs for parts and materials without sacrificing quality.
• Optimized scheduling procedures for both employees and customer appointments to improve overall efficiency within the shop operations.
• Increased overall profitability through effective cost control measures, such as managing inventory and reducing waste materials.
• Developed strong relationships with insurance companies to facilitate seamless claims processing for customers.