Anthony Dimonda
STATEN ISLAND
Summary
Seasoned Auto Damage Appraiser and Body Shop Owner with a proven track record at Automotive Express, enhancing organizational growth and customer satisfaction through expert vehicle inspections and repair cost estimations. Skilled in negotiation and communication, I excel in delivering high-quality service and fostering strong client relationships. Achieved over 30% repeat business by prioritizing professionalism and ethics. Wrote estimates for all major insurance companies including Geico, Progressive, State Farm, USAA, and Plymouth Rock insurance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Auto Damage Appraiser
Automotive Express
06.2004 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated completed damage estimates and repair costs.
- Enhanced customer satisfaction by providing accurate and timely damage assessments for vehicles involved in accidents.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Maintained detailed records of appraisals performed, enabling quick retrieval of information when needed.
- Prepared insurance forms on behalf of customers, detailing damage details, car conditions and shop quotes.
- Documented damage with photographs and detailed written descriptions.
- Supported team members during peak periods, ensuring that workloads were evenly distributed and completed in a timely manner.
- Accurately estimated parts and labor for over repairs.
Body Shop Owner
Automotive Express
06.2004 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
Bachelor - Business
St. John’s University
Staten Island, NY06.2004
Skills
- Organizational growth
- Estimating repair costs
- Professionalism and ethics
- Computer software proficiency
- Continuous learning mindset
- Fraud detection awareness
- Vehicle inspection proficiency
- Estimation skills
- Repair quotes
- Industry regulations
- Claims management
- Digital imaging
- Auto body repair techniques
- Rental support
- Claims handling experience
- CCC pathways appraisal solutions
- Repair negotiations
- Appraisal writing
- Repair processes
- Complex claims experience
- Negotiation and communication
- Total loss handling
- Claims inspections
- Auto body repair
- Parts ordering
- Paint matching
- Damage assessment
- Wheel alignment
- Structural analysis
- Customer service
- Multitasking
- Reliability
- Excellent communication
- Decision-making skills
- Mechanical Knowledge
- Computer proficiency
- Conflict resolution
- Professionalism
Certification
New York State auto damage appraiser License
NYS Motor vehicle inspection license
I-car Platinum certification
Timeline
Auto Damage Appraiser
Automotive Express
06.2004 - 12.2024
Body Shop Owner
Automotive Express
06.2004 - 12.2024
New York State auto damage appraiser License
NYS Motor vehicle inspection license
I-car Platinum certification
Bachelor - Business
St. John’s University
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