Jared E Wright
Alexandria
Summary
Entry-level IT Support Technician holding CompTIA A+ certification with practical skills acquired via Job Corps training. Proficient in analyzing technical malfunctions involving hardware or software, installing systems, and supporting users, while emphasizing keeping systems operational. Also possess comprehensive administrative skills, ranging from data entry, scheduling, technical documentation, to basic interaction with customers. Ambitious to join an IT Support or Program Support job at GS-5 or GS-6 level.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Grill Cook
Dairy Queen Grill & Chill
Morganfield
01.2025 - 06.2026
- Prepared and grilled food items according to Dairy Queen standards.
- Maintained cleanliness and organization of the cooking area.
- Operated equipment safely and efficiently during peak hours.
Student Intern Computer Technician
Earle C. Clements Job Corps Academy
Morganfield
05.2024 - 06.2025
- Maintain computer networks to enhance performance and user access.
- Create electronic data backup to prevent loss of information.
- Resolve computer network problems.
- Troubleshoot issues with computer applications or systems.
- Develop computer or information security policies or procedures.
- Resolve computer software problems.
- Implement security measures for computer or information systems.
Student Intern Office Assistant
Earle C. Clements Job Corps Academy
Morganfield
01.2024 - 05.2024
- Operate office equipment.
- Answer telephones to direct calls or provide information.
- Send information, materials or documentation.
- Execute sales or other financial transactions.
- Collect deposits, payments or fees.
- Compile data or documentation.
- Prepare cash for deposit or disbursement.
- Maintain inventory records.
- Respond to customer problems or complaints.
- Confer with coworkers to coordinate work activities.
Education
High School Diploma -
Alabama Connections Academy
Athens, ALCertificate of Completion - Computer Service Technician
Earle C. Clements Job Corps
Morganfield, KYCertificate of Completion - Office Administration
Earle C. Clements Job Corps
Morganfield, KYSkills
- Evaluate utility of software or hardware technologies
- Monitor computer system performance to ensure proper operation
- Provide technical support for software maintenance or use
- Hardware & software installation
- Windows operating systems
- Troubleshooting desktop & application issues
- Network fundamentals
- Data backup & system maintenance
- Technical documentation
- Customer & end-user support
- Microsoft Excel, Word, PowerPoint
Certification
- IC3 Digital Literacy Master Certification, Certiport, 01/01/24
- Excel 2019 Specialist, Microsoft, 01/01/24
- Financial Record Keeping- Bank Reconciliation/Bank Deposit, Biddle Consulting Group, 01/01/24
- Office PowerPoint 2016, Microsoft Office Specialist, 01/01/24
- Digital Literacy Certification, Certiport, 01/01/24
- Comp TIA A+ Core 1 Certificate, 01/01/25
- Comp TIA A+ Core 12 Certificate, 01/01/25
- CompTIA ITF+ IT Fundamentals Certificate, 01/01/25
Timeline
Grill Cook
Dairy Queen Grill & Chill
01.2025 - 06.2026
Student Intern Computer Technician
Earle C. Clements Job Corps Academy
05.2024 - 06.2025
Student Intern Office Assistant
Earle C. Clements Job Corps Academy
01.2024 - 05.2024
High School Diploma -
Alabama Connections Academy
Certificate of Completion - Computer Service Technician
Earle C. Clements Job Corps
Certificate of Completion - Office Administration
Earle C. Clements Job Corps