Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jared Hentila

Payson,AZ

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Golf Pro Shop Assistant

Pechanga Resort Casino
Temecula, CA
06.2019 - 04.2020
  • Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.
  • Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
  • Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.

Golf Shop Attendant

Redhawk Golf Club
Temecula, CA
02.2018 - 06.2019
  • Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
  • Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
  • Investigated and promptly resolved customer complaints and escalated unresolved issues to supervisor.
  • Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.

Golf Cart Attendant

Pechanga Resort Casino
Temecula, CA
06.2015 - 01.2018
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Prepared golf carts by stocking pencils, tees, scorecards and towels.
  • Monitored pace of play, turf repairs, and tee times for players.
  • Used Range cart picker and shag bags to recover range balls.

Education

No Degree - Business

California State University San Marcos
San Marcos, CA

High School Diploma -

Great Oak High School
Temecula, CA
06.2010

Skills

  • Effective Customer Communication
  • Safety and Cleanliness Standards
  • POS Inventory System Operation
  • Answering Customer Questions

Timeline

Golf Pro Shop Assistant

Pechanga Resort Casino
06.2019 - 04.2020

Golf Shop Attendant

Redhawk Golf Club
02.2018 - 06.2019

Golf Cart Attendant

Pechanga Resort Casino
06.2015 - 01.2018

No Degree - Business

California State University San Marcos

High School Diploma -

Great Oak High School

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Jared Hentila