Summary
Overview
Work History
Education
Skills
Timeline
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JARED MALILI

Salt Lake City,Utah

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Account Resolutions Specialist

Wells Fargo
07.2015 - 09.2022
  • Managed customer service requests, improved financial advising, implemented and strategized account resolution, mastered conflict resolution.

Fiber/Broadband/CATV Technician

ITC Service Group, Google Fiber
12.2013 - 03.2015
  • Connecting fiber optic drops and jumpers, Cat5e knowledge base, running and connecting of coax, splicing with Fusion and Mechanical Splicers, configuring of home network and routers.

Manager

Five Star Audio Visual
06.2013 - 12.2013
  • Customer service, setting up of consultations, wall fishing, cable runs
  • Knowledgeable in Cat5, coax and audio cable, install sound systems, projector setup
  • Streamlined audio and lighting setup for events.

Geek Squad/ Sales Associate

Best Buy
11.2011 - 12.2013
  • Associate in home theater sales and consultations and Geek Squad, home theater system setup, cable running through walls, run Cat5 to network homes, and security cameras/systems setup.

Physician’s Assistant

Dr. E. Gim Private Practice
08.2002 - 06.2008
  • Clerical responsibilities, office management and payroll
  • Related Skills
  • Professional under deadlines, accustomed to working in a fast-paced environment, and can lead a team to success
  • Advanced skill level for enhancing the customer experience and analyzing the customer’s needs
  • Employee motivation training and coaching to be an efficient team
  • Experienced and trained in business strategic planning, as well as business management and marketing.

Education

Bachelor of Arts - business management and leadership

Southern Virginia University
Buena Vista, VA

Associate of Arts - General Studies

Long Beach City College
Long Beach, CA

Skills

  • Project Deadlines
  • Property Maintenance
  • Team Goals
  • Customer Service and Assistance
  • Adaptable and Flexible
  • Maintenance Management
  • Snow and Ice Removal
  • Groundskeeping
  • Maintaining Equipment
  • Customer Relationship Management
  • Employee Motivation and Performance
  • Project Management

Timeline

Account Resolutions Specialist

Wells Fargo
07.2015 - 09.2022

Fiber/Broadband/CATV Technician

ITC Service Group, Google Fiber
12.2013 - 03.2015

Manager

Five Star Audio Visual
06.2013 - 12.2013

Geek Squad/ Sales Associate

Best Buy
11.2011 - 12.2013

Physician’s Assistant

Dr. E. Gim Private Practice
08.2002 - 06.2008

Bachelor of Arts - business management and leadership

Southern Virginia University

Associate of Arts - General Studies

Long Beach City College

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