Jared McDonald
Wills Point,TX
Summary
Technically adept Multichannel Transmission Systems Operator recognized for high productivity and efficient task completion. Possess specialized skills in satellite communications, network configuration, and signal distribution that ensure operational success. Excel in teamwork, adaptability, and problem-solving, leveraging these soft skills to enhance system reliability and performance across various environments.
Overview
5
5
years of professional experience
Work History
Sales Associate
Cya Guns & Ammo
Forney, TX
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
25Q Multichannel Transmission Systems Operator
US Army
Fort Bragg, NC
03.2020 - 09.2023
- Provided support to maintain, troubleshoot and repair multichannel transmission systems.
- Performed analysis of communications signals using specialized software programs.
- Monitored multiple communication channels for any irregularities or technical issues.
- Installed, configured and tested network hardware components such as routers, switches, modems and amplifiers.
- Conducted routine maintenance checks on equipment to ensure proper functioning.
- Performed tests on antennas and cables to detect any malfunctions or faults in the system.
- Communicated with end-user to address device problems and implement technical or procedural solutions.
- Worked overtime to respond to emergencies and fix unsafe conditions.
- Connected wires and cables to terminals and completed necessary paperwork for each work order.
- Resolved customer complaints regarding signal quality or reception issues.
Education
High School Diploma -
Wills Point High School
Wills Point, TX06-2018
Skills
- Satellite Communications
- Network Security
- Hardware Installation
- Adaptability and Flexibility
- Data Encryption
- Network configuration
- User Support
- Preventive Maintenance
- Communication Skills
- Professional Demeanor
- Attention to Detail
- Timely project completion
- Troubleshooting and diagnosis
- Customer Service
- Problem-Solving
- Routine Inspections
Timeline
Sales Associate
Cya Guns & Ammo
11.2023 - Current
25Q Multichannel Transmission Systems Operator
US Army
03.2020 - 09.2023
High School Diploma -
Wills Point High School
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