Adaptable professional with a diverse background in signal support and customer service. Known for strong communication strategies and team collaboration, ready to leverage technical expertise to improve operational efficiency.
Overview
8
8
years of professional experience
Work History
Sales Associate
Walmart
Huntingdon
02.2021 - Current
Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
Assisted customers with product selection and inquiries.
Operated cash registers for customer transactions efficiently.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer returns and exchanges according to store policy.
Collaborated with team members to enhance customer service experience.
Resolved customer complaints professionally, ensuring satisfaction and loyalty.
Participated in training new associates on store procedures and policies.
25U Signal Support Systems Specialist
Tennessee Army National Guard
Henderson
04.2026 - Current
Installed and configured radio systems to ensure reliable communication in diverse operational environments.
Guided junior team members on technical duties to enhance team capability and operational readiness.
25H Network Communication System Specialist
Tennessee Army National Guard
Huntingdon
10.2023 - 03.2026
Coordinated with staff to implement projects effectively, enhancing overall project success.
Managed inventory records of hardware components, ensuring accurate tracking and availability for operational needs.
Recorded system configurations and changes in network environment, facilitating efficient troubleshooting and system updates.
Supported military efforts overseas as part of Task Force Reaper for Operation Spartan Shield
25Q Multichannel Transmission Systems Operator
Tennessee Army National Guard
Henderson
11.2018 - 09.2023
Operated multichannel transmission systems to facilitate secure communications.
Coordinated with team members to ensure timely message transmission and reception, improving overall communication efficiency.
Troubleshot technical issues in communication systems, restoring functionality to maintain operational readiness.
Maintained equipment and conducted routine inspections for operational readiness.
Assisted in planning and executing communication operations during training exercises.
Collaborated with leadership to enhance communication strategies across units, fostering better information flow and coordination.
Performed tests on antennas and cables to detect any malfunctions or faults in the system.