Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food & Beverage Director
Birchwood Club
04.2023 - Current
Managed staff schedules and maintained adequate coverage for all shifts.
Developed unique events and special promotions to drive sales.
Mentored junior team members, fostering a positive work environment that promoted professional growth and employee retention.
Managed successful special events, including private member events and club-sponsored events, ensuring seamless execution from planning to completion.
Collaborated with the executive chef to create seasonal menus, incorporating trends while maintaining brand consistency.
Built and maintained relationships with vendors.
Oversaw selection, ordering, and inventory controls of wine, beer, and programs.
Dining Room & Beverage Manager
Biltmore Country Club
11.2018 - 04.2023
Oversaw selection, ordering, and inventory controls of wine, beer, and alcohol programs.
Assisted in hiring decisions by conducting interviews with prospective candidates suited for various roles within the establishment.
Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
Worked closely with the chef on pairing recommendations for food menus enhancing dining experiences.
Developed ongoing training initiatives to improve beverage knowledge of serving employees.
Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
Managed staff schedules and maintained adequate coverage for all shifts.
Developed unique events and special promotions to drive sales.
Head Server/Bartender
Biltmore Country Club
04.2018 - 11.2018
Oversaw daily operations of the service team, delegated tasks, and trained new staff.
Processed orders and sent them to kitchen employees for preparation.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Managed inventory control, ensuring adequate stock levels for efficient service during peak hours.
Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
Oversaw bar area, maintaining proper service and overall cleanliness.
Education
Nursing
DePaul University
Chicago, IL
Skills
Food and Beverage Operations
Employee Performance Evaluations
Vendor Negotiations
Staff Leadership
Reliable and Responsible
Banquet operations
Event Coordination
Hospitality Management
Scheduling
Supply Ordering and Management
Certification
BASSET Certified
ServSafe Certified
Timeline
Food & Beverage Director
Birchwood Club
04.2023 - Current
Dining Room & Beverage Manager
Biltmore Country Club
11.2018 - 04.2023
Head Server/Bartender
Biltmore Country Club
04.2018 - 11.2018
Nursing
DePaul University
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